Host- Chi

Summary:

Courteously greet and escort guests to tables. Assist in seating, keeping the outlet clean, and preparing the outlet for service. Follow pre-determined service standards to ensure a positive guest dining experience at a level consistent with an upscale dining environment.

Essential Functions and Responsibilities:

• Greets and seats guest in a promptly manner

• Monitors guest's needs and responds to them in a cordial manner.

• Take dining reservations via Open Table efficiently and accurately, account and update open table to reflect open tables

• Communicate VIP arrivals and special requests to designated personnel

• Provide guests with menus and information about the service team such as who their server will be

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas as well as maintaining proper supplies for work station and restaurant

• Answer telephone lines in a courteous and prompt manner

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

• Perform other duties as assigned

Requirements:

Qualifications

• 6 months of experience preferred

• High School graduate or equivalent preferred

• Must be at least 18 years of age

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

Work Cards

• Health

Physical Requirements

• Regularly walk, stand or stoop, bend

• Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.

• Hearing, vision, speech and literacy (critical)

• Use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor and outdoor

• Smoky and noisy

• Extreme hot and cold temperatures, including humidity

• Slippery surfaces, chemical agents, and exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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