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Hospitality Scheduling Coordinator

Expired Job

Kendall Jackson Santa Rosa , CA 95402

Posted 4 months ago

POSITION SUMMARY:

Primary function is to field and assist in coordinating all Catering requests and all Hospitality Trade requests submitted to the Hospitality Department.

DUTIES/ESSENTIAL FUNCTIONS:

  • Answer all incoming calls and emails sent to the Hospitality Scheduling Desk

  • Monitor and maintain Hospitality email inbox

  • Process all Hospitality Requests

  • Seek and confirm all necessary approvals

  • Schedule and maintain all requests in the company wide reservations system, Reserve Interactive, along with other internal calendars as needed

  • Manage Wine Educator calendars

  • Schedule and communicate with waitstaff for events

  • Check RI calendar for availability of locations, times as well as host and/or wine educator availability

  • Confirm tour and event itineraries with the requestor and JFW Estates.

  • Work with requesters and guests on itinerary needs and changes as necessary

  • Communicate with Event Coordinators on event needs

  • Keep active files of requests

  • File all closed requests

  • Input culinary requests onto the separate culinary calendar through Excel data entry, upload to OneDrive daily.

  • Consistent and clear communication with the Culinary Team, all event coordinators, JFW Estates, and guests

  • Work with maintenance team to manage vehicle log for hospitality vehicles

REQUIRED QUALIFICATIONS:.

  • 2 years minimum experience and/or college course work in administration and scheduling responsibilities in the hospitality industry is required.

  • Strong communication skills and a solid command of English grammar both written and verbal a must.

  • Excellent organizational and customer service skills are required.

  • The ability to work and manage multiple priorities in a fast-paced, dynamic environment while maintaining a high level of detail is required.

  • Must possess effective skills in Microsoft Office applications.

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Hospitality Scheduling Coordinator

Expired Job

Kendall Jackson