Hospitality

Novitex Enterprise Solutions Troy , MI 48007

Posted 2 months ago

Position Exempt StatusNon-ExemptWeekly Scheduled Hours40Scheduled ShiftJob Description

Exela Technologies is looking to fill a Customer Service Associate Hospitality in Troy, MI. The shift for this position will be 7:30AM- 4:30PM, working Monday Friday.

In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.

Some perks of the job:

Employees working 30 or more hours per week may qualify for:

  • Paid holidays, vacation and sick time

  • 401k, Medical, Dental, Vision

  • Exclusive discounts on entertainment, health & wellness, travel and MUCH MORE!

So what will you actually be doing?

With a strong attention to detail, this role will facilitate a variety of hospitality tasks to ensure high levels of customer service in a fast paced environment.

A Customer Service Associate's daily tasks will involve:

Hospitality tasks

  • Stocking the break area with refreshments and general supplies

  • Making coffee first thing in the morning and throughout the day

  • Monitoring the area throughout the day to keep it clean

  • Clean out the coffee pots at the end of the day

  • Fill and put out snack baskets for morning and afternoon snacks

  • Collecting weekly headcount

  • Figuring out and posting lunch schedule

  • Communicating and posting lunch schedule

  • Setting up lunch area for employees and guests

  • Maintain a clean work and break area

  • Tracking condiment levels and expiration dates

  • Clean out fridge on Friday afternoons

Stock Room Inventory

  • Take inventory of supply closets

  • Identifying when new supplies need to be ordered

  • Straightening closets and keeping them orderly

  • Receiving shipments of materials and stocking shelves

  • Determine how much of each supply needs to be ordered

Assist with classroom preparation

  • Training materials for classes (supplies, pens, pads, water bottles)

  • Print Name Tents (Word/PPT skills)

  • Print and assemble Lanyards (Word/PPT skills)

  • Print and update training room signs (Word/PPT skills)

  • Provide weekly schedule of activities to Denise

  • Room break down

  • Clean up room

  • Put away materials

  • Ship student materials to students

OK, I'm interested... But is it really the job for me?

You need great people skills, patience and the ability to multi-task to be good at this job.

The following is required:

  • Minimum of 6 months customer service related experience

  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)

  • High school diploma or equivalent (GED) required

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

E-VERIFY RIGHT TO WORK POSTERS

https://www.novitex.com/e-verify-right-to-work-posters


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hospitality Associate

North American Bancard

Posted 3 days ago

VIEW JOBS 7/15/2018 12:00:00 AM 2018-10-13T00:00 Job Description Job Summary: The Hospitality Associate is to provide support to the Hospitality sales team. The position will direct traffic within our sales team, eliminate deployment delays, perform online software demos and make sales from warm leads. The ideal person for this role is someone with exceptional organizational skills, strong ability to multi-task, and a willing attitude to handle varying tasks on an as-needed basis. Essential Duties & Responsibilities: * Schedule online software demos with qualified leads from NAB sales partners * Provide merchants with sales quotes * Assist sales team with quotes, credit card ELAPs and pre-sales questions including serving as a liaison between sales and Implementation Managers * Ensure accuracy of sales documents, obtain signatures and billing information prior to new orders being assigned to projects * Act as the co-administrator for Connectwise and JIRA * Review monthly sales person commission, ensure they are in compliance with CDITech Commission Program and submit to the General Manager * Create all delivery receipts, ensuring equipment matches the sales order, and prepare equipment for staging by the CDITech Support Services team * Coordinate and place all gift cards from the CDITech approved vendor * Handle all outbound FedEx shipments * Oversee the pre-deployment workflow processes within CDITech and suggest modifications, as necessary, to ensure efficiency * Other tasks as assigned by the Office Manager and General Manager Job Requirements Education and Experience (required): * High School diploma * Minimum three (3) year' restaurant point of sales operations experience * One (1) year sales experience Knowledge, Skills & Abilities (preferred): * Excellent organization skills * Proficient with Google email and knowledge of either Google Apps or Microsoft Office * Excellent verbal and written communication skills * A customer-centric approach to service * Knowledge of basic CRM functionality, with ConnectWise preferred Additional Information: Direct Reports: No Travel Requirements: Up to 10% Ability to lift up to 50 lbs. Working Conditions: Working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. North American Bancard Troy MI

Hospitality

Novitex Enterprise Solutions