Hospitality Management Internship

Aimbridge Hospitality Deerfield , IL 60015

Posted 2 weeks ago

Job Summary

This ten to twelve week structured program contains assignments that will provide learning objectives that give students the opportunity to gain hands on experience in the hotel industry. The internship exposes a student to various departments at a designated Aimbridge property or properties.

Responsibilities

QUALIFICATIONS:

  • Working towards bachelor's degree (B.A.) or associate's degree (A.A.) in hospitality hotel or tourism management from four-year or two-year College or University; or equivalent combination of education and experience.

  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.

  • Knowledge of and ability to appropriately interrupt and follow policies and procedures.

  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

  • Adaptability to demanding/fast paced environment.

  • Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

RESPONSIBILITIES:

OPERATIONS TRACK:

  • Guest Service Gold

  • Learn 7 key elements of service that will leave a lasting impression on each guest.

Front Desk Representative:

  • Greets registers and assigns rooms to guests. Promptly and efficiently deals with guests' requests and complaints. Answers and routes calls as appropriate; takes guest messages with accuracy.

Guestroom Attendant:

  • Cleans rooms in accordance to specific brand and company minutes per room standard. Replenishes guest room supplies. Complete room inspections.

Maintenance Employee:

  • Maintains cleanliness of public areas storage areas and parking lot. Replaces warn or damaged parts.

    Maintains and services pool and spa areas including testing and recording as stated by state and city regulations. Complete an inventory for all supplies and tools. Conduct preventative maintenance on guestrooms. Conduct safety checks.

Management/Sales:

  • Understanding of company/franchise standards. Review hotels guest tracking reports.

    Understanding of cost controls. Review Daily Checklist. Monitor the hiring of new associates.

    Discuss daily trends with management. Attend a sales call. Works with sales team to understand department functions.

    Review hotels web site and other social media sites. Review hotels budget. Other duties as assigned.

FOOD & BEVERAGE TRACK:

  • Guest Service Gold

  • Learn 7 key elements of service that will leave a lasting impression on each guest.

Restaurant Server:

  • Service guests with all food and beverage requirements. Be familiar with the organization of the restaurant and lounge and know the function of each job position.

    Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment.

Kitchen Cook:

  • Cooks food in quantities according to menu and number of persons to be served. Inventories food supplies and equipment weekly.

    Orders kitchen supplies as needed. Ensures all temp logs and waste logs are maintained daily. Directs personnel assisting in preparation and serving of meals. Receives dates and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.

Breakfast Attendant/Club Lounge Attendant:

  • Prepares and serves menu items to sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner.

    Frequently checks buffet line to replenish food beverages and supplies needed. Sets out plates cups bowels utensils and napkins for guests to use. Removes and disposes of leftover food at end of breakfast shift.

    Cleans buffet area according to established standards. Ensures inventory is stocked and properly stored prior to the next day's shift. May keep daily or weekly records of foods used and consumed.

    Prepare and serve hot cold and/or other beverages. Stock Ice glassware and supplies. Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.

Management/Sales:

  • Understanding of company/franchise standards. Review hotels guest tracking reports.

    Understanding of cost controls. Review Daily Checklist. Monitor the hiring of new associates.

    Discuss daily trends with management. Attend a sales call. Works with sales team to understand department functions.

    Review hotels web site and other social media sites. Review hotels budget. Other duties as assigned.

MANAGEMENT/SALES TRACK:

  • Training to understand the Aimbridge Culture Qualifying Business Conducting Site tours Revenue Management & Sales Forecasting and Sales Analysis

  • Will have the opportunity to train along side various disciplines including Group Sales Catering Sales SMERF Sales and Business Transient Sales.

  • Students will work on special projects to strengthen their grasp on sales fundamentals and market research.

Property Details

Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space.

A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Travelers can enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity.

The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport.

Company Overview

Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.

Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Clinical Data Management

Advanced Group

Posted 1 week ago

VIEW JOBS 3/20/2020 12:00:00 AM 2020-06-18T00:00 Overview Advanced Clinical is a global clinical development organization that provides CRO, FSP, Quality & Validation, and Strategic Resourcing services for biopharmaceutical and medical device organizations. Our mission is to deliver a better clinical experience for our clients. With global experience in over 50 countries, we are committed to improving all lives touched by clinical research. We understand the complex nature of the clinical research industry and approach each opportunity with compassion. Together, we answer the hopes of patients and healthcare professionals with industry-leading services in global life-sciences. As part of the Advanced Group family of companies, Advanced Clinical employees provide the support, structure, and professional background and experience for better clinical trials and research. They are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working team members who are inspired to work amongst diverse backgrounds and perspectives. From our altruistic mission to outstanding career development opportunities, there's no better place to grow your career than Advanced Clinical. A Manager, Clinical Data Management (Manager, CDM) is responsible for managing data review activities and staff to ensure all time frames and targets are met across the department. Responsibilities * Managerial Responsibilities * Onboarding of new employees including training on data management procedures and systems. * Mentor, monitor, and supervise direct reports (including monitoring time reporting and training requirements). * Conduct performance reviews and assist with goal setting of direct reports. * Assist with resourcing assignments for Clinical Data Managers. * Act as the Clinical Data Manager or Project Data Manager for assigned projects. * May be responsible or project budget oversight, revenue recognition and forecasting, billing, invoking, and generation of change orders. * Identify data management project issues and work with Senior Department Management on remedial action. * Assist in the creation and documentation of a new or revised departmental procedures and guidelines. * Create materials for and represent Clinical Data Management at Business Development related meetings. * Assist in the creation of Business Development proposals by supplying data management related information and costs. * Represent Advanced Clinical at professional meetings. * Participate in the recruitment and selection of Data Management personnel. * Perform other duties as requested by management. Qualifications * A Bachelor's Degree and at least 8 years of experience in data management and/or management approval/recommendation is required. * Five years of progressively responsible clinical or data management experience, preferably including project management and staff supervision, with three years of data management experience. * The candidate must have strong project management skills, excellent verbal and written communication skills, the ability to serve in a leadership role including effective mentoring skills and the ability to deal effectively with sponsors and internal customers. * The candidate must be willing to take on additional projects, work overtime when necessary, and travel on occasion. Minimum Training Requirements The list below includes the general training subjects, and not necessarily the exact name of the training course obtained: * Applicable Standard Operating Procedures * Good Clinical Practices (GCP Regulations' ICH Guidelines; Good Quality Practices) * 21 CFR Par 11 and Computer Security (Part 11, Electronic Records; Electron Signature-Scope and Applications; 21 CFR 11 and Industry Guidance's; Computerized Systems Used in Clinical Trials) * Good Clinical Data Management Practices * HIPPA * Drug Development and Approval Process * Data Management Overview * MedDRA and WHODRUG Overview * Sponsor/Study specific trainings, when applicable * Applicable system training What's in it for you? Advanced Group offers competitive compensation, comprehensive benefits packages, and a flexible work environment designed to help our team members and their families stay healthy, meet their financial goals, and generally thrive in and beyond work. Visit the links below to discover all that Advanced Group has to offer: Our Culture: https://careers.advancedgroup.com/embrace-our-culture Career Development Opportunities: https://careers.advancedgroup.com/realize-your-potential Community Programs: https://careers.advancedgroup.com/unleash-your-passion For a complete list of all of our job openings, please visit Advanced Group's career site here. At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Group in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience. Equal Employment Opportunity It is Advanced Group's practice not to discriminate against any Employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, physical or mental disability, medical condition, military or veteran status, or any other basis protected by applicable federal, state, or local law. This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your Recruiter so that we can meet to discuss the appropriate alternatives available. Advanced Group Deerfield IL

Hospitality Management Internship

Aimbridge Hospitality