Joseph Phelps Vineyards St. Helena , CA 93449
Posted 3 weeks ago
Summary: The Hospitality Liaison plays a crucial role in ensuring smooth operations and exceptional guest experiences within the establishment. Responsible for managing check-in processes, inventory tracking, retail support, administrative tasks, and ongoing daily operations, this position requires attention to detail, strong communication skills, and a proactive approach to problem-solving. From greeting guests upon arrival to assisting with retail sales and maintaining inventory accuracy, the Hospitality Liaison contributes significantly to the overall success of the hospitality team. This position works closely with the Hospitality Coordinator and supports and fills in as necessary.
DUTIES AND RESPONSIBILITIES
Manage Check-In:
Inventory:
Retail:
Administrative:
Ongoing Daily Tasks:
Requirements
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Ability to write reports, business correspondence and procedure manuals. Bilingual proficiency preferred.
REASONING ABILITY
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to solve practical problems associated with customer service.
PHYSICAL DEMANDS
Must be able to lift at least 37 pounds, sit and stand for prolonged periods of time, work on a computer for prolong periods of time.
WORK ENVIRONMENT
Work is mainly done in an office environment, with occasional warehouse and outside work. Noise levels are low to moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Perks & Benefits:
Pay Range: $22- $26 per hour +10% Discretionary bonus
Joseph Phelps Vineyards