Hospitality Lead

Medmen San Diego , CA 92101

Posted 6 days ago

Our Story

We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.

Summary

The Hospitality Lead is responsible for leading the store teams through personal example that continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.

The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or the customer hospitality experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead by example by exceeding personal sales volume and KPI goals and support Hospitality Associates to do the same

  • Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.

  • Execute a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.

  • Assist store leaders with executing business initiatives in an effective and efficient manner

  • Report out to Co-Manager of Hospitality to identify training and development needs and support of Hospitality Associates.

  • Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.

Requirements:

  • Minimum 21 years of age

  • Minimum 3 years leadership experience with customer service in retail.

  • Demonstrated ability to achieve individual selling goals and metrics.

Competencies:

  • Communication Proficiency

  • Highly flexible with the ability to adapt to different situations

  • Personal Effectiveness/Credibility

  • Provide exceptional knowledge

  • HR Expertise

  • Global & Cultural Awareness

Supervisory Responsibility:

This person is directly responsible for leading the Hospitality team.

Work Environment:

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Position Type and Expected Hours of Work:

This is a full-time unionized position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.

Travel:

This position may require travel.

Work Authorization/Security Clearance

This position does not approve visa requirements, H1-B sponsorship, special clearances, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

What MedMen will provide for you:

  • Competitive compensation.

  • A company culture like you've never experienced at other jobs.

  • Training and Development.

  • Personal and professional growth and exposure.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hospitality Management Adjunct / Substitute Instructor Pool (College Credit)

San Diego Community College District

Posted 4 days ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Posting Details (Default Section) Closing Date:Open Until FilledNoClassification TitleHOSPITALITY MANAGEMENT: Adjunct / Substitute Instructor POOL (college credit)Working TitleAdjunct FacultyRecruitment LimitsLocationDistrict WidePay Information At the time that an offer of assignment is made, proper salary placement is contingent upon receipt of OFFICIAL (sealed) transcripts and Verifications of Previous Work Experience (if applicable). Instructors with advanced coursework and/ or experience shall be placed on the appropriate class and step on the Adjunct College Salary Schedules, effective the first month following receipt (in Human Resources) of the official transcripts and Verifications of Previous Work Experience (if applicable). Initial salary placement will be at the first class/step until all required documentation has been submitted. Click here for the current salary schedule or you may view the current salary schedule by using the "Salary Schedules" link to the left. If you would like to open the link in a different tab or window, right click and select the option. FLSA StatusExempt (does not accrue overtime)Position TypeAdjunctBargaining Unit:AFT/College FacultyRange(na)DepartmentDistrict WideThe Position NOTE: The San Diego Community College District accepts applications for adjunct (part-time/substitute) positions for our three college campuses (City, Mesa, Miramar) and various continuing education centers on a continuous basis. However, it does not necessarily imply there are immediate openings. If you meet the required minimum qualifications, your application will be included in the adjunct pool for possible assignments in the fall, spring, and/or summer semesters of the academic year. Hiring departments utilize the adjunct pool when there is a need and will contact you directly should you possess the qualifications they are seeking. Applications are purged approximately one year from submittal, at which time you will receive an automated e-mail notice to re-apply if you wish to remain in the pool. Part-time/temporary faculty positions offer flexible hours and the opportunity to assist a diverse group of adult students in achieving their educational goals. As one of the largest community college districts in southern California, we offer a wide range of opportunities in transfer, general education, vocational and occupational programs. These part-time positions are as-needed and applicants should live within commuting distance to San Diego. Assignments may include a combination of day, evening, weekend, and/or off-campus classes. Major Responsibilities * Primary duties of adjunct faculty members are related to curriculum and teaching; the assignment is divided between lecture and lab classes as determined by the department. Adjunct instructional faculty are required to be available to students outside of class. * Provide instruction in accordance with established curriculum and course outlines. * Maintain appropriate standards of professional conduct and ethics. * Maintain current knowledge in the subject matter areas. * Fulfill professional responsibilities of a part-time/temporary faculty member. * Teach all scheduled classes. * Maintain accurate records. * Provide quality instruction, create and maintain an environment which emphasizes teaching and learning and encourages free discussion of ideas, interests and issues. Qualifications MINIMUM QUALIFICATIONS Degrees must be from regionally accredited institutions. 1. Any Bachelor's degree AND two (2) years of experience; OR, 2. Any Associate degree AND six (6) years of experience; OR, 3. Possession of a California Community College Instructor Credential (valid for life) in Motel and Hotel Services and Related Technologies; OR, 4. The equivalent. Desired QualificationsEquivalency If you do not possess the exact degrees listed above or if you anticipate receiving the required degree prior to the start of teaching classes, please complete a "Request for Equivalency Form" (link to the left) and attach it during the application process. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with your on-line application. Licenses/Certificates/Credentials: [If possess] California Community College Instructor Credential in Motel and Hotel Services and Related Technologies (valid for life) Commitment to Diversity: All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals. Special Instructions to Applicants:Working Conditions Variable, depending on assignment. Conditions of Employment:Additional Information: * Newly hired faculty members are required to submit official transcripts and pay a fingerprint processing fee. * All new SDCCD employees must provide a Certificate of Tuberculosis Exam for initial appointment, and must renew the certificate every 4 years as a condition of continuing employment. * Please note that an employee may be transferred to any site at the option of the Chancellor. Posting Number00193 San Diego Community College District San Diego CA

Hospitality Lead

Medmen