Hospitality Installation Manager II

Company

Cox Communications, Inc.

Job Family Group

Business Operations

Job Profile

Project / Program Manager II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $70,700.00 - $106,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Job Summary

Blueprint RF seeks an ambitious Hospitality Installation Manager II to join a growing company in the hospitality technology space. This is an excellent opportunity for personal and professional growth for someone who works well in a team driven environment.

Reporting to the Manager of Field Operations, Hospitality, the Hospitality Installation Manager II is responsible for managing the entire scope of multiple wireless network installations. The role requires technical knowledge of local area network architecture and project management inter-related process stages. This includes scope of work review, risk management, project planning, estimating, tracking, reporting, internal & external customer communications, procurement, personnel management, quality control and compliance assurance. The Hospitality Installation Manager II consults and works with internal departments, managerial and technical staff at customer locations, as well as management companies.

Primary Responsibilities and Essential Functions

• Manage multiple projects simultaneously at various stages in the project life cycle

• Review and evaluate assigned project scope and initiate the project plan and schedule

• Understand and manage compliance of company & third-party standards

• Proactively set and manage customer implementation and communication plans

• Coordinate sequencing of projects, vendors, and third parties to accomplish projects on agreed upon timeframes

• Procure and manage installation resources (including materials & subcontractors)

• Work the project plan and resolve any conflicts with customer and internal teams

• Participate in change order management process

• Manages projects to ensure profitability

• Complete final project reconciliation including preparing an accurate customer final invoice

• On-going customer communication throughout project life cycle

• Update and track projects in project management tools

• Provide consistent updates and communication to status of projects to appropriate management team and stakeholders

QUALIFICATIONS

Minimum

• BS/BA in related discipline (i.e. project management implementation, hospitality technology etc.) and 3 years of experience required in related field. The right candidate could also have a different combination, such as a master's degree in a related discipline; or 6 years of experience in a related field

• Proven record of managing multiple projects/assignments at the same time

• Basic familiarity with network designs and network operations

• Excellent interpersonal, collaborative and verbal and written communication skills to lead and work effectively with teams throughout organization.

• Ability to work both independently and within teams

• Critical thinking and problem-solving skills

• Proficiency of MS Office based applications (Word, Excel, Outlook, etc.)

• Basic familiarity with CRM systems (Salesforce, MS Dynamics, etc.) is preferred

Preferred

• PMP or CAPM Certification

• Military experience is appreciated

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.