Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Hospitality Associate/Receptionist

Expired Job

Ricoh Americas Corporation San Francisco , CA 94118

Posted 2 months ago


Perform in a senior level capacity to create and maintain a professional image of the company by providing prompt, courteous and efficient service to visitors, guest employees, telephone callers, taking and relaying messages and performing various light administrative duties.


  • Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the employee the visitor is to see.

  • Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning.

  • Answer and properly route global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service.

  • Prioritize calls and escalate customer service issues to the proper chain of command.

  • Takes initiative to ensure the company phone and speed dial lists are current.

  • Responsible for training a back-up and providing guidance on policies and procedures.

  • Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.

  • Provide light administrative support to Headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting room, assisting Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).

  • Proactively seeks out additional work during downtime.

  • Follow up on loaned access cards to make sure all are returned and contact Security if card is not returned by the end of the day.

  • Builds professional relationships with customers and other teams.

  • Maintain the reception area in a neat and orderly fashion to include visitor reading materials.

  • Perform other duties as assigned by the Site Manager.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

  • Requires high school diploma.

  • Experience working in a Headquarters environment preferred.

  • 8+ years of experience as a receptionist in a busy switchboard environment preferred.

  • Type 40 wpm.

  • Must be flexible to work hours between 7:00 AM and 5:00 PM (normally an eight hour shift).


  • experience with Microsoft (Word, Excel, PPT)
  • Previous hospitality experience

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hospitality Associate

Williams Lea

Posted 1 week ago

VIEW JOBS 12/1/2018 12:00:00 AM 2019-03-01T00:00 Position summary The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions) Job duties (* denotes an "essential function") * * Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately. * *Set up conference rooms according to client's request, including audio/visual equipment, food, beverages, utensils, ice, etc. * * Clean up conference rooms after use and return property to vendors if necessary. * * Prepare coffee and other beverages in assigned kitchens each morning. * * Clean up coffee makers in each kitchen in the evening. * Communicate with supervisor or client on meeting request concerns or deadline issues. * Maintain inventory of catering supplies and order supplies as needed. * *Place orders for food and beverages for use during meetings * Assist in training new hires. * * Prioritize work flow. * Assist in process improvement ideas. * Answer telephone in hospitality center. * Adhere to Williams Lea Tag policies in addition to client site policies. * Use equipment and supplies in a cost efficient manner. * Must be able to lift up to 50 lbs. on a regular basis. * Provide back-up support to Reception and/or Office Services as needed. Requirements Job qualifications * High school diploma or equivalent. * Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry. * Able to make independent decisions that conform to business needs and policy. * Strong interpersonal communication skills required. * Excellent organizational skills required. * Must be able to meet deadlines and complete all projects in a timely manner. * Strong attention to detail is required. * Must work well in a team environment. * Professional attire and demeanor required. * Good written communication skills. * Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. * Ability to work in a fast paced, high energy environment. * Ability to work on multiple projects simultaneously. * Ability to operate basic audio/visual equipment. * Professional telephone demeanor. * Ability to anticipate client's needs for meetings and events. * Must be self-motivated with positive can do attitude. * Proven customer service skills are required in order to create, maintain and enhance customer relationships. * Equal Employment Opportunity: It is the policy of Williams Lea Tag to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea Tag is a drug-free workplace and performs pre-employment substance abuse testing. WLRSR Apply On-lineSend This Job to a Friend Williams Lea San Francisco CA

Hospitality Associate/Receptionist

Expired Job

Ricoh Americas Corporation