Hospitality Associate/Receptionist

Ricoh Americas Corporation San Francisco , CA 94118

Posted Yesterday

POSITION PROFILE

Perform in a senior level capacity to create and maintain a professional image of the company by providing prompt, courteous and efficient service to visitors, guest employees, telephone callers, taking and relaying messages and performing various light administrative duties.

JOB DUTIES AND RESPONSIBILITIES

  • Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the employee the visitor is to see.

  • Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning.

  • Answer and properly route global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service.

  • Prioritize calls and escalate customer service issues to the proper chain of command.

  • Takes initiative to ensure the company phone and speed dial lists are current.

  • Responsible for training a back-up and providing guidance on policies and procedures.

  • Notify employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.

  • Provide light administrative support to Headquarter staff as directed such as issuing facility access cards to employees, scheduling meeting room, assisting Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).

  • Proactively seeks out additional work during downtime.

  • Follow up on loaned access cards to make sure all are returned and contact Security if card is not returned by the end of the day.

  • Builds professional relationships with customers and other teams.

  • Maintain the reception area in a neat and orderly fashion to include visitor reading materials.

  • Perform other duties as assigned by the Site Manager.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

  • Requires high school diploma.

  • Experience working in a Headquarters environment preferred.

  • 8+ years of experience as a receptionist in a busy switchboard environment preferred.

  • Type 40 wpm.

  • Must be flexible to work hours between 7:00 AM and 5:00 PM (normally an eight hour shift).

PREFERRED QUALIFICATIONS:

  • experience with Microsoft (Word, Excel, PPT)
  • Previous hospitality experience

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Executive Hospitali...

Deluxe Corporation

Posted Yesterday

VIEW JOBS 8/15/2018 12:00:00 AM 2018-11-13T00:00 Req ID#: 12298BR-3 Description * This role is based in San Francisco, Phoenix, Los Angeles or REMOTE* This position is responsible for prospecting for new client opportunities.The candidate for this position is an innovative go-getter that enjoys selling. Through use of excellent communication skills, the candidate motivates prospects and closes them. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required: - Bachelor's degree (or equivalent experience) * 2 to 4 years of related sales experience * Communication Skills: Must have ability to read, analyze and interpret sales reports and various financial data. * Must have ability to respond to customer inquiries and concerns as well as have the ability to communicate clearly and effectively both inside and outside of the organization. * Identify potential clients using advertising campaigns, various lists including email, personal contacts and cold calling techniques. * Solicit business from potential clients. * Meet with clients to determine product needs and marketing budgets. * Provide clients with information and advice on purchases of print and operational items. * Open and service new accounts. * Reads status reports and stays up to date on various processes in doing so. * Maneuvers and manages data and resources on computer. * Conducts research to resolve customer problems and identify potential sales opportunities. * Consistently demonstrates a passion for growing the business. * Must be comfortable and effective working virtual from home office. * Position may include other duties as determined by the company. Preferred: Deluxe Corporation is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability Please view the electronic Deluxe Corporation San Francisco CA

Hospitality Associate/Receptionist

Ricoh Americas Corporation