Hospital Manager - Foster Animal Hospital

Southern Veterinary Partners Concord , NC 28025

Posted 2 weeks ago

Foster Animal Hospital has two facilities with six doctors. We have been serving the Concord community since 1958. We offer Laser Therapy, acupuncture, canine rehabilitation, board-certified ultrasound, and have a board-certified surgeon for specialty surgeries. We believe in creating an experience that compels our clients to trust us with the care of their pet. We strive every day to create a positive, enthusiastic culture where we work together to achieve great things for our clients and their pets.

Our team works together in all aspects. Everyone is invested in our success and works to provide the best possible service and care to our patients, clients and each other. Our culture is our pride and joy. If this sounds like a work-family that you would like to join, we would love to see your application today!

Southern Veterinary Partners is an exciting, rapidly growing company dedicated to improving lives of pets, and people too, through personalized care. This serves the foundation for every decision that we make from striving to have exceptional client service to having the best people, processes, knowledge and tools that allow us to be better today than we were yesterday. As part of the SVP family, you will play an integral role in shaping the future of our organization.

Excellent workplace environment and culture - in a rapidly growing company! If you dont believe us, then check out what some of our current Hospital Managers have to say about working for SVP:

I am amazed, every day, that although I work for a corporation, it has never felt that way. I can instantly get the support I need for my team with an email or a phone call, as if my hospital is the only practice in the SVP family. Never have I felt so valued and supported.

-Christina Bassett, Hospital Manager, Animal Medical Center

I genuinely have never had an opportunity to work for a company that has given me such amazing support as an individual and a leader. SVP has allowed me to grow my professional and leadership skills and continues to support my development. This exceptional organization shines bright with talented individuals that make every day, a day I can't wait to wake up to. I could not imagine working anywhere else!

-Sandra Canales, Hospital Manager, Betty Baughs Animal Clinic

If this sounds like a work family you would like to join, we would love to speak with you about the next steps in your career!

The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced veterinary clinic. The main responsibilities of the Hospital Manager center around business/P&L management, HR functions including hiring/staffing, training, performance management, and instituting/maintaining compliance with policies and procedures that ensure safe and efficient practices within the clinic environment.

The primary functions of the Hospital Manager include:

  • Meeting and exceeding agreed upon business goals and objectives
  • Effective P&L management including appropriate management of Cost of Goods and labor
  • Hiring and appropriate staffing of the hospital
  • Creating and maintaining a healthy and engaged clinic culture
  • Successful management of all aspects of people development including training and onboarding of new team members and continued career development of our valued teammates
  • Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
  • Partnership with clients ensuring a positive experience for them and their pets
  • Proactively addressing client concerns as they arise
  • Representing the client in the community through participation in local events as needed

Requirements

  • Previous P&L management experience which includes demonstrated success driving results and managing labor costs
  • Experience with recruiting, interviewing and selecting high quality team members
  • Excellent communication skills with demonstrated success tailoring messages to various audiences
  • Conflict management skills
  • Experience leading a diverse work force and establishing a positive, "can do" team environment
  • Experience leading in a customer focused veterinary, hospital or retail type environment

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays)
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)
  • A large network of over 1,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
  • Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
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Hospital Manager - Foster Animal Hospital

Southern Veterinary Partners