Hospital Director - Pearl City, HI

At VCA Family and Oahu Veterinary Specialty Center Pearl City, HI is looking for an experienced Hospital Director to join our team!

We are a high volume, state-of-the-art specialty referral and 24-hour critical care hospital providing a variety of specialties including Internal Medicine, Emergency/Critical Care, Medical Oncology, Ophthalmology and Surgery. At VCA Family and Oahu Specialty Center, we've helped pets live long, healthy, and happy lives for many years. We deliver the best medical care for pets and the best experience for the pet owner.

The Hospital Director will be responsible for a wide range of complex administrative activities to ensure quality patient care, excellent client service, management of finances and accounting, marketing, promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. The Hospital Director will oversee the performance of approximately 150 associates including doctors, technicians, veterinary assistants, and paraprofessional staff. The successful candidate will join an organization that genuinely values local input and decision-making.

Responsibilities of this position (including but not limited to):

• Accountability for the hospital profit & loss statements.

• Partner with the Medical Director to facilitate delivery of the best possible medical and surgical care to our patients.

• Responsibility to foster a collaborative and positive culture and work environment.

• Responsible for consistently delivering results that contribute to the mission and overall success of the hospital, by accomplishing performance objectives focused on business revenues, client, and associate satisfaction.

• Focus on exceeding client expectations.

• Partner with Marketing Manager in promoting the hospital & cultivate relationships within the veterinary community.

• Develop and grow future leaders.

• Oversight and development of onboarding, training, and continued growth of our associates.

• Support the recruitment and retention of medical professionals

Who we are looking for:

• Minimum 3-5 years of strong leadership experience in developing a solid team and proven success.

• Have a minimum of 2-3 years-experience in Hospitality Management, Hotel Management or Business Administration and operations management with profit and loss responsibility.

• Knowledge of sales and marketing techniques.

• Human resource skills.

• Client relations training and experience.

• Prior specialty/emergency veterinary management knowledge is a plus.

• Highly emotionally intelligent leader with proven skills to effectively communicate with a strong team

• Ability to multi-task and deal with high levels of stress in an environment of changing priorities.

• Ability to balance short-term needs and priorities while building for the future.

Special Working Conditions:

• Flexibility in schedule and hours of availability.

• An environment where pets are present.

As a member of VCA Family, eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package, including:

Health & Well-being

• Innovative associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources).

• 401k retirement savings plan with company match.

• Health/dental/vision insurance, infertility benefits, gender affirmation services.

• Paid parental, vacation, and sick leave.

Professional Development

• Continuing Education Allowance and paid Continuing Education Days.

• We will encourage and support the successful candidate to continue to grow their professional skills and abilities.

• WOOF University - offering abundant CE for Doctors and Staff.

Additional Benefits

• Generous Pet Care Discount for your pets.
• 100% paid life insurance.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

VCA is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant or associate will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com