Hospital Concierge - Per Diem

Circles Perth Amboy , NJ 08861

Posted 1 week ago

The On-site Concierge offers white glove customer service to our clientele via face-to-face interaction, email and phone. You will provide prompt, courteous and customer-oriented services to patients and visitors. You will make recommendations and offer suggestions, as well as fulfill patient requests to satisfy their needs. This position requires exemplary hospitality skills, knowledge of the local area, and availability to work a flexible schedule including evenings and weekends.

Job Responsibilities:

  • Provide uncompromising service to hospital patients and their visitors by arranging personal and convenience services such as:
  • Visit patients via rounds and introducing our program information
  • Promote meaningful relationships through engaging and informed conversation with Patients and Visitors via face to face interaction, phone and email
  • Track accomplishments and challenges, constantly evaluating the service levels and reports to supervisor
  • Coordinate purchases from the gift shop and deliver items to the patients room
  • Order food from local restaurants for delivery
  • Order flowers and gifts
  • Provide driving directions and print maps
  • Research local hotel suggestions and make transportation arrangements
  • Eligible to become a Notary Public for the State of New Jersey
  • Enter all Patient and Visitor requests into a central database
  • Project an approachable and professional image at all times
  • Maintain a general understanding of events occurring on the property
  • Respond to patient and visitor requests in a professional, courteous and timely manner, without exception
  • Maintain a clean and organized working environment
  • Able to adapt to schedule changes as needed to ensure appropriate staffing of desk

Competencies:

  • Manage and prioritize multiple tasks daily
  • Ability to meet/exceed Productivity and Quality standards
  • Excellent Written and Oral Communication Skills
  • Ability to adhere to schedule
  • Active Listening
  • Desire for Continuous Learning
  • Flexibility to adapt to changing tasks/priorities

Requirements

  • 2+ years of customer service experience, prior front desk, concierge or other hospitality experience is preferred; experience in healthcare is also strongly preferred
  • Strong verbal and written communication and organizational skills as well as the proven ability to provide quality service in a fast-paced environment
  • Ability to work a flexible scdhule
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Officer Hospital

Allied Universal Security

Posted 1 week ago

VIEW JOBS 10/11/2020 12:00:00 AM 2021-01-09T00:00 Overview At Allied Universal® our Security Professionals assist clients, and the public at large, by providing essential jobs that keep our communities safe and secure. During this time, we need your help more than ever. We have immediate employment opportunities. Allied Universal also employs an interview process you can complete from the comfort of your home through our online application and video interviewing technology. We are North America's leading security services provider with over 200,000 phenomenal employees and invite you to apply to join the team. Job Description Allied Universal is Seeking Full-Time Security Officers for a University Hospital Located in New Brunswick, NJ Full-Time Hours: Sunday - Thursday 2:00pm to 10:00pm Tuesday - Saturday 10:00pm to 6:00am Benefits Paid Orientation Free Sora Training Contingent on a Conditional Offer Retention/Holiday and Employee of the Quarter Incentive Bonuses Medical, Dental, Vision, and 401k Allied Universal is seeking the position of Security Officer. As a Professional Security Officer for Allied Universal you will be Responsible for the Security and Safety of our client's property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service. QUALIFICATIONS/REQUIREMENTS: * Be at least 18 years of age with high school diploma or equivalent * Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner * Valid guard card/license, as required in the state for which you are applying. * As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws * Display exceptional customer service and communication skills * Have intermediate computer skills to operate innovative, wireless technology at client specific sites * Ability to handle crisis situations at the client site, calmly and efficiently * Able to: * Work in various environments such as cold weather, rain/snow or heat * Occasionally lift or carry up to 40 pounds * Climb stairs, ramps, or ladders occasionally during shift * Stand or walk on various surfaces for long periods of time Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. * ZR-NE Requisition ID 2020-459209 Allied Universal Security Perth Amboy NJ

Hospital Concierge - Per Diem

Circles