Hospice Aide Homemaker

Sprenger Health Care Systems Lorain , OH 44052

Posted 4 months ago

Full time day shift M-F in Stark, Summit and Wayne Counties

About Sprenger Health Care Systems

Since 1959 Sprenger Health Care Systems continues to be family owned and operated. Sprenger offers the full continuum of aging services including: Short Term Rehabilitation, Skilled Nursing, Memory Care, Assisted Living, Independent Living, Hospice, and Home Health.

Our innovative care, excellent customer service, and compassionate dedicated employees have made Sprenger Health Care Systems a leader in providing exceptional health care. Sprenger Communities have a history of excellent Resident and Family Satisfaction Surveys, 5 Star Ratings, Deficiency Free Surveys, and US News and World Report Rankings.

Sprenger Health Care Systems is committed to maintaining a fair and unbiased work environment and we welcome all qualified candidates to apply to any of our 13 Communities throughout Ohio and Indiana. We understand that quality of care starts right here with our employees. For those team members who rise to the challenge and exceed the standard of care, the career possibilities can be endless. Join us today to experience the Sprenger difference!


According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the supervision of the Director of Clinical Services, the Hospice Aide/Homemaker is a non-professional employee trained to provide personal care and related services to patients in this agency. They assist the patient in his/her ADLs.


  • Responsible for performing and documenting all duties assigned by the Director of Clinical Services or Hospice Registered Nurse (RN).

  • Observes records and reports the patient's care, symptoms, emotional and physical status.

  • Provides personal care including, but not limited to:

  • Bathing

  • Grooming and shaving

  • Back rubs

  • Oral hygiene

  • Hair care

  • Changing bed linens/make the bed

  • Assisting patients with dressing and undressing

  • Skin care

  • Foot care

  • Ear care (Q-tips cannot be used)

  • Nail care (nail cutting or filing is not to be done)

  • Assisting the patient with toileting activities

  • Keeping patient's living area orderly, as appropriate

  • Assists in feeding the patient as needed.

  • Documents appropriately according to the patient's plan of care and submit all documentation per agency policy.

  • Keeps a record of hospice aide/homemaker plan of care for each patient assigned.

  • Watches, observes and reports any physical and gross behavioral changes in the patient's condition or family situation to the RN.

  • Follows the visit schedule and indicates changes in schedule and reports those to the agency, as appropriate.

  • Promptly contacts patients and the agency supervisor whenever unable to visit a patient as scheduled and will give full report to covering aides concerning patient care, visit times, etc.

  • Communicates appropriately with the patient/family and agency personnel.

  • Attends required in-services and meetings as identified by the agency [must have twelve (12) hours of in-services a year.]

  • Obtains vital signs, if needed or ordered, records and notifies the primary RN of deviations according to standard practice.

  • Assists in ambulation, transfers and exercise (which has been taught by a health professional of the agency) according to the plan of care.

  • Performs range of motion and other simple procedures within the Hospice Aide/Homemaker scope of care, as needed.

  • Incidental household services, which are essential to the patient health care.

  • Does patient laundry, as appropriate.

  • Meets safety needs of patients.

  • Understands and applies basic infection control principles and procedures. Contacts supervisor with any concerns related to infection control.

  • Follows the patient's plan of care as instructed by the agency's healthcare professional.

  • Attends and participates in regularly scheduled Hospice interdisciplinary team (IDT) meetings to coordinate plan of care, follow up on changes and other communication, problem-solve, receive staff support and in-service education.

  • With respect to patient rights, ensures all care is provided with respect and dignity to patients and their families, reports all complaints made by patients and or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of patient property and any other compliance issues immediately.

  • Must adhere to all policies, procedures, terms and conditions set forth in the Employee Manual as well as any facility handbook including but not limited to corporate compliance, drug free workplace, safe work practices, and all federal, state, local regulations and laws.

  • Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, promotes a team approach, and participates in appropriate problem solving methods.

  • Participates in Quality Assurance/Performance Improvement (QAPI) activities, as indicated.

  • Performs other duties as assigned.

The Hospice Aide/Homemaker WILL NOT do the following:

  • WILL NOT change dressing or perform wound care
  • WILL NOT irrigate body cavities such as giving an enema
  • WILL NOT irrigate a colostomy or a wound
  • WILL NOT perform gastric lavage or gavage
  • WILL NOT catheterize a patient
  • WILL NOT administer medications
  • WILL NOT apply heat by any method
  • WILL NOT care for a tracheotomy tube
  • WILL NOT cut or file nails
  • WILL NOT provide any personal health service not been included by the health care professional (employee) in the patient care plan

Resource Utilization

  • Coordinates travel time for visits and manages a caseload in order to deliver care in a cost-effective manner that demonstrates an understanding of hospice reimbursement methodologies.

  • Assures proper maintenance of records per agency guidelines.

  • Uses supplies and equipment effectively and efficiently.

  • Maintains regular attendance.

  • Functions independently, but seeks and accepts guidance from supervisor and other members of the IDT.

  • Complies with local, state and federal laws, Medicare Hospice Conditions of Participation and agency policies and procedures.

  • Conducts all activities in a professional and ethical manner.

Customer Relations

  • Be friendly and helpful when prospective residents visit the facilities.

  • Create and preserve a good public image.

  • Demonstrate the highest degree of customer awareness by seeking out opportunities to identify and meet the needs of internal and external customers.

  • Treat each person as an individual with respect and dignity.

  • Is receptive to questions and criticism and willing to offer assistance.

  • Demonstrate genuine concern and empathy.

  • Consistently perform all of the above in a friendly, courteous manner.

  • Maintain accountability for patient satisfaction throughout the episode of care.

  • Must have the emotional maturity necessary to establish and maintain a good rapport with patients and their family members.

  • Must demonstrate the ability to work in field situations and navigate within the assigned geographic area.

  • Demonstrates what is learned in customer service in-services and trainings.

Quality Assurance/Performance Improvement (QAPI)

  • Participates in the performance improvement process by finding opportunities for continuous monitoring and identification of patient outcomes, intra/interdepartmental and environmental concerns.

  • Displays a willingness to utilize problem solving techniques to insure appropriate interventions and resolutions.

  • Participates in clinical record review.

  • Assists and serves on committees and projects as requested.

Team Involvement

  • Participates in staff meetings, department meetings, Hospice IDT meetings, in-services, committees and other related activities as required.

  • Completes a minimum of twelve (12) hours of in-services per year.

  • Demonstrates the ability to work well as a team and with team members


  • Must adhere to all policies, procedures, terms and conditions set forth in the Employee Manual as well as any facility handbook including but not limited to corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

  • Must have an interest in and a sympathetic, compassionate attitude toward caring for the patient in a hospice care setting.

  • Must maintain a professional attitude and demeanor and is able to communicate effectively and relate courteously and cooperatively with patients, caregivers, colleagues, supervisors, co-workers and all others.

  • Must be able to demonstrate optimism, enthusiasm and willingness to work constructively with other health care team members and reflect concern for the well being of patients and employees.

  • Must interact with all staff in a positive fashion supporting the mission and vision of the organization.


  • Visual/hearing ability must be sufficient to comprehend written/verbal communication.

  • Must have the ability to speak, read, write and understand English.

  • Must have excellent verbal and written communication, comprehensive, computer and interpersonal skills.

  • Able to effectively manage stress.

  • Manual dexterity sufficient for writing, keyboarding and telephone operation.

  • Able to work in a variety of settings and conditions in patient's homes and facilities.

  • Must be able to meet the physical demands of the position.


  • Education:

  • Minimum age requirement of 18. Must have completed the 9th grade, with ability to read or write at an adequate level. High school graduates and GED preferred.

  • Must be an STNA (State Tested Nurse Aide) or CNA (Certified Nurse Aide).

  • Completion of an approved hospice aide/homemaker training program as outlined under the Hospice Conditions of Participation 418.76: Hospice Aide/Homemaker Services; and proof of certification as a Hospice aide/homemaker from the program.


Completion of a nurse aide training and competency evaluation program approved by the State as meeting the requirements under Medicare 483.151 through
483.154 and is currently listed in good standing on the State nurse aide registry


Completion of a state approved training program and certification as a home health aide, and proof of certification

  • Must demonstrate skills and have a passing score on a written competency test in accordance with 42 C.F.R. Section 484.36 prior to working independently with a patient.

  • Experience:

  • Minimum of one (1) year of direct patient care experience in an institutional or home care setting required with community health/hospice experience preferred.

  • Must demonstrate the ability to be able to work within a multidisciplinary team setting.

  • Understanding of Hospice philosophy and needs of terminally ill.

  • Licensure, Registration, and/or Certification:

  • Valid drivers license and reliable transportation that is insured in accordance with Ohio requirements.

  • Satisfactory references from employers and/or professional peers.

  • Satisfactory criminal background and national sex offender checks.

  • Must pass a Training and Competency Evaluation Program

Must be on state registry in good standing within 4 months of hire.

Nothing in this job description restricts management's right to assign or reassign duties or responsibilities to this job at any time.

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Hospice Aide Homemaker

Sprenger Health Care Systems