DirectSAT USA - Home Audio/Video Installation Technician
Beltsville, MD Area
The Home A/V Technician will travel to customers' homes to troubleshoot, install, upgrade, and/or repair home audio, video, and electronic products/services.
Essential Duties and Responsibilities includes the following (other duties may be assigned):
Safely and professionally install home service products including, but not limited to, televisions, furniture, and home automation devices.
Repair, service, and troubleshoot mobile devices/electronics, including cell phones.
Maintaining a company vehicle and managing company assets.
Meeting customer appointment expectations by showing up on time.
Driving multiple hours per day in all-weather types to pick up, deliver, and install necessary products.
Lifting heavy packaging and boxes containing large devices like televisions.
Handle all customer issues and questions with care by develop solutions for the end-user.
Managing the work order from receipt to completion including system updates, proper compliance paperwork, and risk management through phone calls and smart phone applications.
Ensure all work is done according to professional quality standards.
Operate small hand tools and small power tools with efficiency and skill.
Follow all company policy and procedures relevant for the technician position.
Unitek Global Services, Inc.