Home Services Project Specialist (Part-Time) - Waterbury

Home Depot Waterbury , CT 06701

Posted 2 months ago

Position Purpose

The Home Services Project Specialist (HSPS) is responsible for setting in-home customer consultation appointments by generating quality leads for the Home Services Install programs. The Home Service Project Specialist is assigned to a Home Depot store, attends store events, home shows, and other community lead events.

This position requires a driven, self-motivated and outgoing professional to meet the needs of THD customers. HSPS helps our customers understand the services Home Services organization provides and create the ultimate in-store experience.

Major Tasks, Responsibilities & Key Accountabilities

75% - Meets or exceeds established productivity goals by generating quality appointments for the Home Services install program. Engages customers within the store, provides an excellent customer experience, creates awareness of the Home Services Install Programs, qualifies the customer to the appropriate program and schedules a free in-home consultation.

15% - Works with Home Depot store associates and management to maintain a strong store connectivity. Sets and breaks down store displays in locations that allow it and help maintain the appointment center with brochures and materials. Ensure the program displays are clean and literature is available for customers.

10% - Attends store events, home shows, and other lead events to promote Home Services business to attendees.

Nature and Scope

This position reports to Manager, Lead Generation. This position has no Direct Reports. This role's work schedule could require working evenings, weekends, and holidays.

Environmental Job Requirements

Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not

Travel: Typically requires overnight travel less than 10% of the time

Standard Minimum Qualifications:
Must be eighteen years of age or older. Must be legally permitted to work in the United States.

Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Work Experience Required: 1 year Minimum

Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Preferred Qualifications:

Knowledge or experience in a sales environment, retail or telemarketing field.

Ability to travel to various locations based upon business needs is preferred but not required.

Knowledge, Skills, Abilities and Competencies:

  • Ability to influence

  • Excellent customer service and interpersonal skills

  • Thrive in a fast-paced team environment

  • Excellent verbal and written communication skills

  • Self-motivated and responsible

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Home Services Retail Specialist (PartTime) Waterbury

Home Depot

Posted 2 months ago

VIEW JOBS 10/16/2020 12:00:00 AM 2021-01-14T00:00 Position Purpose The Home Services Retail Specialist is responsible for setting in-home customer consultation appointments by generating quality leads for the Home Services Install programs. The Home Services Retail Specialist is assigned to a Home Depot store, attends store events, home shows, and other community lead events. This position requires a driven, self-motivated and outgoing professional to meet the needs of THD customers. The Home Services Retail Specialist helps our customers understand the services Home Services organization provides and create the ultimate in-store experience. Major Tasks, Responsibilities & Key Accountabilities 75% - Meets or exceeds established productivity goals by generating quality appointments for the Home Services install program. Engages customers within the store, provides an excellent customer experience, creates awareness of the Home Services Install Programs, qualifies the customer to the appropriate program and schedules a free in-home consultation. 15% - Works with Home Depot store associates and management to maintain a strong store connectivity. Sets and breaks down store displays in locations that allow it and help maintain the appointment center with brochures and materials. Ensure the program displays are clean and literature is available for customers. 10% - Attends store events, home shows, and other lead events to promote Home Services business to attendees. Nature and Scope This position reports to Manager, Lead Generation. This position has no Direct Reports. This role's work schedule could require working evenings, weekends, and holidays. Environmental Job Requirements Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectable. Travel: Typically requires overnight travel less than 10% of the time Standard Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED. Work Experience Required: 1 year Minimum Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Preferred Qualifications: Knowledge or experience in a sales environment, retail or telemarketing field. Ability to travel to various locations based upon business needs is preferred but not required. Knowledge, Skills, Abilities and Competencies: * Ability to influence * Excellent customer service and interpersonal skills * Thrive in a fast-paced team environment * Excellent verbal and written communication skills * Self-motivated and responsible Home Depot Waterbury CT

Home Services Project Specialist (Part-Time) - Waterbury

Home Depot