Home Med Equipment Tech II

Munson Medical Center Traverse City , MI 49685

Posted 2 months ago

ENTRY REQUIREMENTS # Home Medical Equipment Technician with a minimum 5 years of experience working in a Home Medical Equipment company. # Previous Respiratory Care or Sleep Technology training highly desirable. # Possess excellent customer communication skills. Demonstrated ability to be flexible and adaptable in the workplace. # Must have and maintain a good driving record. # Possess a working phone. # Meets MHH established requirements for proof of health status. #Physically able to lift 35 pounds.# Demonstrates ability utilize good body mechanics or lifting techniques to avoid manipulating more than 35 pounds.

Must bend, twist, stoop, and access all areas of office and warehouse. # Possesses current Michigan motor vehicle license, ability to drive a car, and an insured vehicle capable of transport to patient homes or other offices in various weather conditions. . Meets Home Health and Medicare standards as evidenced by criminal background check and fingerprinting. # ORGANIZATION # Reports to the Manager of Munson Home Medical Equipment. # May receive assignment from Branch Coordinator. # Has constant working contact with hospital staff, physicians, physicians# staff, and the general public. # SPECIFIC DUTIES # Supports the Mission, Vision and Values of Munson Home Health. # Embraces and supports the Performance Improvement philosophy of Munson Home Health. # Promotes personal and patient safety. # Uses effective customer service/interpersonal skills at all times. # Is responsible for developing individual patient home medical equipment care plans as required by CHAP. Works closely with the Home Respiratory Specialist to coordinate services to our Sleep Product customers. Responsibilities will include:

Sets up Cpap and BiPap machines Teaches customer/caregiver how to safely utilize, maintain, and troubleshoot their sleep equipment both in the office and in patients# homes as necessary. Works with various respiratory care products, such as oxygen cylinders, oxygen concentrators, nebulizer compressors, continuous oximeters, etc. as needed. Assists walk in sleep product customers as needed while demonstrating a welcoming, supportive, and friendly atmosphere. # # Provides mask fitting and recommends interfaces appropriate for each customer. # Provides for the delivery, assembly, and return of respiratory equipment. # Performs callbacks on Cpap and BiPap equipment requiring monitoring/maintenance according to policy. # Maintains accurate patient files and strives to remain current on reimbursement and industry issues. # Cleans and maintains all HME equipment according to procedure. # Accurately records and maintains all preventative maintenance (PM) and cleaning logs. Assures proper PM procedures are followed. # Assures patient satisfaction with our services and fosters positive intra- and interdepartmental relations by performing all functions and activities with professionalism, confidentiality, and tact. # Delivers services in compliance with the policy and procedure manual. # #Responsible for monitoring and performing all staff competency checks and in-services as


needed


. # Coordinates all warehouse operations. Maintains adequate and accurate inventory. # Maintains warehouse in accordance with all accrediting body (CHAP) standards. # Monitors staff and building for adherence to safety guidelines.

Is the company safety officer. # Coordinates scheduling daily activities for technicians. Monitors delivery routes for efficiency


via GPS


. # Monitors all MHME vehicles for safety checks, maintenance, and recall. Responsible for


scheduling repair


/maintenance. # Employees with e-mail are required to maintain proficiency in the basic functions of the


program and are also required to regularly check email and keep calendars up to date


. # Is responsible to perform on-call duties rotated as assigned. # Performs other duties and responsibilities as assigned.



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VIEW JOBS 8/8/2019 12:00:00 AM 2019-11-06T00:00 ENTRY REQUIREMENTS # High School Graduate or equivalent. # Previous Home Medical Equipment and/or customer service experience is preferred. # Proven ability to work independently with minimal supervision while handling multiple tasks. # Demonstrates excellent oral and written communication skills. # Must possess a State of Michigan Driver#s license in good standing # safe driving record. # Meets MHH established requirements for proof of health status. Physically able to lift 35 pounds. Demonstrates ability to utilize good body mechanics or lifting techniques to avoid manipulating more than 35 pounds. # Meets Home Health and Medicare standards as evidenced by criminal background check and fingerprinting. # ORGANIZATION # Works under the direct supervision of the Home Medical Equipment Manager.# May receive direction/assignments from Branch Coordinator and/or Tech II. # Represents Munson Home Health in all dealings and has constant working contact with hospital staff, physicians, and the general public. Must convey a positive and professional image #and exercise courtesy and tact at all times. # SPECIFIC DUTIES # Supports the Mission, Vision and Values of Munson Home Health. # Embraces and supports the Performance Improvement philosophy of Munson Healthcare. # Promotes personal and patient safety. # Uses effective customer service/interpersonal skills at all times. # Contributes to the team orientation of the Home Medical Equipment area and is responsible for proper communication with all department members and other departments. # Responsible for delivery of DME and limited respiratory items to patients being discharged from Munson Medical Center and helps coordinate patient discharge when necessary. Works closely with the Munson discharge planning team. # Maintains knowledge of DME/Respiratory equipment, supplies, prices, and reimbursement. # Teaches customer/caregiver how to safely utilize, maintain, and troubleshoot their home medical equipment and respiratory care products. This teaching will be basic (dealing mainly with the equipment), yet concise. # Obtains insurance information and prepares appropriate documentation for billing. # Keys information into the computer as necessary and verifies all information for completeness and accuracy. # Has working knowledge of the Power Chart system at Munson Medical Center and is able to input information as necessary. # Responsible for delivery of oxygen cylinders, HME equipment, and supplies as needed. # Understands and follow Munson Home Health code of conduct concerning applicable laws, and ethical business standards. # Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers and employees. Promotes the company in a positive and professional manner. # Performs other duties as deemed appropriate by management. # Responsible for cleaning and trans filling oxygen cylinders when time permit. # Responsible for maintaining delivery vehicle in a safe and orderly manner. Will adhere to all departmental guidelines and procedures. # Will coordinate deliveries in an efficient manner. # Employees with e-mail are required to maintain proficiency in the basic functions of the program and are also required to regularly check email and keep calendars up to date. # Performs all other duties as deemed appropriate by management. # Munson Medical Center Traverse City MI

Home Med Equipment Tech II

Munson Medical Center