The Home Lending (HL) Specialist is entry-level mortgage professional officer that sits within in our bank branches. The role is responsible for helping branch customers, building relationships and delivering outstanding customer service. The HL Specialist will receive comprehensive training and development to be able to identify Home Lending needs for our branch based customers. Success is dependent on building strong relationships and partnering with all branch specialists (such as Personal Bankers, Relationship Bankers, Relationship Managers, and Financial Advisors). Upon completion of training, you will be responsible for delivering strong results in mortgage and home lending products.
The Home Lending Specialist will actively solicit and originate new residential loans via leads generated by the branch.
Develop and strengthen partnerships and referral sources (e.g., Relationship Bankers, Financial Advisors, Business Bankers) by meeting with branch customers to start a conversation, share information, and explore how Chase products meet their needs
Actively participate in branch huddles and events to share updates and information; coaching referral partners (e.g., Relationship Bankers, Financial Advisors, Business Bankers) on home lending products and services
Demonstrate strong interpersonal skills as well as provide exceptional customer service throughout the loan originations process
Become an expert with guidance and training on internal mortgage systems/technology
Complete training in products, industry knowledge, and sales
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.
College degree preferred; High school degree, GED or foreign equivalent required
Prior sales experience not required but strongly preferred
Ability to learn products, services and procedures quickly and accurately
Demonstrate strong interpersonal skills
Customer first mindset
Excellent written and oral communication skills
Intermediate PC skills in a Windows environment preferred
Equal Opportunity Employer/Disability/Veterans
Jpmorgan Chase & Co.