Every member of the Covenant Care team is dedicated to making moments count for our patients and their families. When your goal is to help others live their lives to the fullest, your life becomes fuller too. We promise.
Ready to join our family?
Whether caring for patients directly or serving in administrative roles to support those who do, our associates enjoy a supportive environment and flexible schedule with professional advancement opportunities. Covenant Care's team culture is founded upon mutual respect and trust.
We recognize and celebrate the value of each staff member's unique contributions, which ensure excellence in compassionate care to the patients and families we serve.
Position is located in Tallahassee, FL
REQUIRED: Licensed Practical Nurse, High School Graduate, Associate of Science degree in business management preferred. 2 years Home Care office experience required.
Minimum 5 years of progressive office experience. Ability to type and prepare correspondence. Basic medical terminology preferred Current driver's license and valid auto insurance. Active LPN Licensure State of Florida
Main Duties & Responsibilities:
Acts as a key interface between members of the client care team, management, clients, and referral sources.
Maintains scheduling in the software system.
Responsible for assessment of client skill orders and assigning and scheduling to appropriate interdisciplinary clinical staff.
Responsible for keeping current with utilization of Agency software for admissions, resumption of care, recertification's, discharges, scheduling and employee maintenance.
Monitors and documents all missed/cancelled visits for Agency and communicates information to Clinical Team Managers, Case Managers, DCS and Intake Department.
Maintains accurate client census.
Makes all scheduling changes into agency computer scheduling program including changes in day/time/visit frequency and services (both permanent and temporary) and cancellations.
Identifies incorrect client information for correction and communicates changes needed to the Case Manager or therapist.
Responsible for scheduling/monitoring timely supervision of para-professional staff and Therapy reassessment visits (SAV's).
Assists with PI/QA tasks as needed including quarterly frequency audits.
Functions as the secondary point of contact with care team members for continuation of services requiring authorizations.
Ensures adherence to Company policies associated with record establishment, retention, maintenance and confidentiality.
Communicates lab results to MD office and enters results into patient chart on a daily basis.
Participates in the tracking of authorizations, utilization, and care coordination activities.
Confers with the Clinical Manager regarding needed changes in the Plan of Treatment as communicated by the caregiver staff.
Obtains authorizations adhering to the plan of treatment in the provision of care.
Ensure workflow processes are timely and cost-effective.
Responsible for clinical staff weekend scheduling and coordination of schedules with Team Leader.
Works with minimal supervision.
Contact the Human Resources Department at 850.365.9659 for more information. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.