Home Equity Loan Officer

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The role:

The Home Equity Loan Officer is responsible for originating, processing, and closing home equity loans for qualified members. This individual will work closely with members to understand their financial needs and assess their eligibility for various home equity loan products. Additionally, the Loan Officer will ensure compliance with lending regulations and SoFi policies throughout the loan origination process.

What you'll do:

Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay Complete initial analysis of applicants' credit, and income, by verifying initial decisions and communicating this to the applicant Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to completing the origination process Communicate suspense, loan approval, and/or declinations to ensure the member is informed at all times Coordinate and manage realtors, builders, mobile signers and other third parties Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents

Improve upon and refine sales and customer service knowledge and techniques via ongoing training Maximize the number of qualified loans funded monthly Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine

What you'll need:

• Minimum of 2 years of experience in the mortgage industry, mortgage loan origination experience is preferred

• Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process

• Strong verbal and written communication skills

• Previous experience in financial services and sales in an inbound or outbound call center

• Solid time management skills and the ability to prioritize activities

• Ability to establish and maintain working relationships with team members

• Great telephone skills including communicating clearly and effectively both verbally and in writing

• Ability to learn and navigate multiple systems/applications/workflows

• Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively

• Ability to meet critical deadlines under stressful conditions

• Self-motivated and able to work independently

• Able to move between tasks and duties quickly and efficiently

• Excellent organizational skills

• Excellent prioritization and time management skills

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $15.00 - $15.00

Payment frequency: Hourly

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.