Home Commission Associate - Shoppes At Carlsbad

J. C. Penney Company, Inc. Carlsbad , CA 92008

Posted 2 months ago

Home Commission Associate

  • Shoppes At Carlsbad

Location: Carlsbad, CA, United States

  • Shoppes At Carlsbad 2555 El Camino Real

Job ID: 1080004

Date: October 13, 2018

Job Description

General Description

J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort. Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, who are focused on the Company's three strategic priorities of strengthening private brands, becoming a world-class omnichannel retailer and increasing revenue per customer.

Job Description

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.

Responsibilities

  • Customer Service & Sales Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.

  • General Operations Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays uptodate with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendorprovided training and skill practice.

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity and attendance

Skills & Experience

To achieve success at JCPenney, a home commission associate will possess the following:

  • Drives Results
  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
  • Builds Ownership Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.

  • Drives Intensity

  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Job Title: Home Commission Associate

  • Shoppes At Carlsbad

Location: Carlsbad, CA, United States

  • Shoppes At Carlsbad 2555 El Camino Real

Job ID: 1080004

J.C. Penney Company Inc.

Plano, Texas


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal AssociateThe Shoppes At Carlsbad

L Brands

Posted 4 days ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Description Seasonal associates drive sales growth by flexing into multiple areas of the store during peak time frames in our stores. Serving the customer is always the top priority regardless of work area. Seasonal associates assist in multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling. Key Responsibilities: * Proactively engages with customers, reads cues and responds effectively * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently * Provides customers with the perfect bra fit by asking effective questions * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment * Understands and demonstrating Company values * Maintains a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture Qualifications * Schedule flexibility that includes peak dates that meet the needs of the customers during peak times of the business including: evenings, holidays, weekends * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals while demonstrating urgency * Has a competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Seeks out coaching from leaders and peers to improve productivity; leads own learning An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. L Brands Carlsbad CA

Home Commission Associate - Shoppes At Carlsbad

J. C. Penney Company, Inc.