Home Care Account Representative

Ohio Health Mansfield , OH 44902

Posted 6 months ago

Position Summary

The Account Representative is responsible for prospecting and developing new sales of OhioHealth services/products offered in home/community including any or all of the following: home medical equipment, respiratory products/services, home health, hospice, and infusion pharmacy services to skilled nursing facilities, assisted living facilities, LTACs, physicians, payers, hospitals and the community. The Account Representative will be responsible for creating and executing a sales plan for all phases of maintaining and growing the referral base

Minimum Qualifications

MINIMUM QUALIFICATIONS Education, Certification, Registration, LicenseHighschool or GEDField of Study: High school

Years of Experience: 5SPECIALIZED KNOWLEDGE Healthcare service sales Excellent oral and written communication skills. Excellent interpersonal and customer service skills. Proven success in relationship-based sales Three years direct sales experience with a health or health related product or healthcare service company

Additional Job Information

  • Scheduled Hours Per Week
    40

Shift

day

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintainscompliance with all state, federal, and local regulations. OhioHealth does not discriminateagainst associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age,ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or othercharacteristics protected by law. Equal employment opportunity is extended to all persons in allaspects of the associate-employer relationship including recruitment, hiring, training, promotion,transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and anyother term or condition of employment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Customer Care Representative (Grohe)

American Standard Companies Inc.

Posted 2 weeks ago

VIEW JOBS 10/1/2019 12:00:00 AM 2019-12-30T00:00 Overview This role will be responsible for providing superior service to all GROHE customers, manufacturer's representatives, interested plumbing and building industry personnel and consumers. Respond to telephone, email, or traditional mail inquires by providing accurate and timely information and service recommendations relating to the company and its products. The primary goal is to ensure each interaction leads to customer satisfaction and retention. Responsibilities * Answer technical product inquiries via telephone, fax, and email in a professional, courteous, and timely manner along with managing daily SAP processes such as creating warranty orders, research order status, availability, etc. * Master the use of the company's operating and third party software systems in order to be able to respond to all inquiries concerning the company and its products. * Maintain accurate product and technical information and be able to provide product support to other company personnel, manufacturer's representatives and customers. * Able to identify and assist others in identifying miscellaneous and non-inventoried replacement and repair parts, and package and process these items for FedEx shipment using an on-line software system. * Resolve customer complaints for products out of warranty by offering to sell replacement parts through credit card order program. * Identify patterns of new or continuing product performance issues and communicate them to the technical service supervisor. * Working closely with Team Leaders and Supervisors to resolve customer complaints in a timely fashion. * Participation in general team meetings, training sessions, product updates and GPS. Qualifications * High school diploma or GED equivalent * 1-2 years of call center experience in product support preferably in electronics, general home repair or plumbing products * Strong interpersonal skills and ability to communicate clearly, concisely and logically, both orally and written ERP (SAP preferred), CRM (salesforce.com preferred) * Microsoft Office Suite Good customer complaint resolution skills * Good decision making skills * Excellent degree of accuracy and organization skills American Standard Companies Inc. Mansfield OH

Home Care Account Representative

Ohio Health