Position: Appliance Repair Technician Department:
Classification: Non-Exempt Reports to: Manager
Summary of Appliance Repair Technician:
Responsibility for Full-Scope mechanical/electrical repair and maintenance of appliances to be sold as quality retail product, as well as serving as Outside Service Technician as scheduled.
Essential Functions of Appliance Repair Technician
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Follow all safety rules policies and procedures. Continuously maintains a clear and safe work area, reporting any unsafe conditions immediately
Maintains at all times the proper uniform appearance and identification requirements as prescribed by company policy and procedure.
Evaluates and diagnoses needed repairs for all appliances to include entire product line.
Selects from inventory appropriate parts necessary for repair of appliance.
Performs any and all service/repairs necessary per prescribed quality standards to bring used appliance to full operating order.
Work as a dedicated team member to ensure fast, flexible and expert service to every customer.
Demonstrate a sense of urgency to meet customer time commitments.
Provide knowledgeable and courteous repair service
Protect the company's assets from internal/external theft
Maintains full records for accurate tracking of units, repairs, and/or parts, etc. for efficient and thorough completion of internal reporting requirements.
Maintains all tools, equipment, etc. in proper working condition, reports any damages or defects to Manager, and assures proper care and secure storage of all tools and equipment.
Consistently participate in concentrated on-the-job training opportunities to upgrade skills and knowledge base to expand scope of appliance repair capabilities to entire product line.
Mentor other technicians, as applicable
Maintain truck stock inventory within the prescribed company guidelines and standards
Follow the truck maintenance schedule and keep a clean, organized truck
EQUIPMENT USED TO PERFORM JOB:
Steel toed shoes
Safety glasses (recommended)
Back Belts (recommended)
Hand tools/power tools
Flooring: Warehouse flooring cement/tile. Floor may be slippery.
Noise level: Machines, forklift and truck noise.
Temperature: Seasonal temperature exposure.
Chemical/Environmental Exposures: chemicals, solvents, dust, and fumes.
Exposure to residential, industrial and commercial waste
Position Type/Expected Hours of Work
This is a full-time position of 30+ hours per week.
Travel required as needed to repair appliances in customer homes.
ApplianceSmart, Inc. is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, creed, religion, age, sex, sexual orientation, gender identity, ancestry, national origin, genetic information, marital status, domestic partner status, and disability, status with regard to public assistance, membership or activity in local commission or status as a qualified protected veteran or status within any other protected group.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Ability to organize and prioritize workload; ability to meet deadlines and follow instructions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
The employee must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Required Education and Experience
High school diploma/GED or equivalent
2 years professional work experience as an appliance repair technician
Valid drivers license, insuarable MVR (motor vehicle report)
Must have Universal CFC Certificate preferred
Basic Computer knowledge and skills.
Preferred Education and Experience
Previous in-home appliance diagnosis and repair experience.
Have the ability to read and interpret documents such as schematics, safety rules, operating and maintenance instructions and procedures manual
Have the ability to read and understand, MSDS's and acquire the information necessary to safely perform the job duties.
Bi-lingual (Spanish) a plus
We offer competitive wage along with benefits that include: Health, dental, life, STD, 401(k), paid vac, sick & holidays.
We are an e-verify employer
We are a Drug Free Workplace
EEO Employer M/F/D/V
Appliance Recycling Centers Of America, Inc.