Holiday Retail Sales Associate

Kohls Coralville , IA 52241

Posted 4 weeks ago

Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl's offers flexible scheduling and we train and develop the most talented, motivated teams around.

ACCOUNTABILITIES

  • "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests

  • Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

  • Able to learn and adapt to current technology to assist customer needs

  • Delivers the highest level of customer service through effective problem solving

  • Solicits, opens and activates Kohl's Charge applications and loyalty programs

  • Ensures that all cash handling procedures are done in accordance to policy and procedure

  • Complete transactions accurately and efficiently while engaging customers

  • Flexible and willing to cross-train and work in other areas of the store, as needed

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures

  • Regular attendance

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFERRED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Associate

Bed Bath & Beyond

Posted 3 weeks ago

VIEW JOBS 11/5/2020 12:00:00 AM 2021-02-03T00:00 We live by a promise to our customers that we make it easy to feel at home. We've made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates. Here are some examples of the things that we are doing to make it easy to feel safe at work too. * Reduced Hours * Associate temperature checks before the start of every shift * Providing our associates with public health guidance safety training recommendations and recommended supplies for use at work * Social distancing measures ensured in workspaces and breakrooms. Guidance provided to our customers for their safety and yours. * Protective barriers at cash registers * All stores follow rigorous cleaning procedures recommended by the public health guidance association. As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement. The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries. Key Responsibilities : * Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support * Escort customers to appropriate merchandise * Explain basic features of merchandise to customers * Resolve customer issues and escalates issues as necessary to ensure customer satisfaction * Organize and straighten merchandise areas on the sales floor * Process customer transactions through the register as required * Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications) * Assist customers in creating registries, as needed * Execute price changes and sign changes as needed * Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering Education/Experience/Qualifications : * High School diploma or equivalent * 1 year of retail experience desired * Effective communication and customer service skills * Readily adjusts schedule, tasks, and priorities when necessary to meet business needs If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: 1-844-MYHRSC1 Email: myHRSC@bedbath.com This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law. Bed Bath & Beyond Coralville IA

Holiday Retail Sales Associate

Kohls