HM Cons Direct Loan Officer

Citizens Financial Group, Inc. Marlton , NJ

Posted 4 weeks ago

Req. Number: 218512

Full/Part Time: F

Shift: 1st Shift

Description

As an employee of Citizens Bank, you become a part of an organization committed to serving customers, colleagues and

communities in which we do business. Citizens Bank is an established and successful financial services company with a

branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive

and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound

and stable work environment while delivering to our customers.

This inside sales position will be responsible for generating sales of home lending products including mortgage, home

equity loans and lines of credit through leads and applications obtained through, but not limited to, the retail branch

network, internal phone and web referrals and other internal direct to customer campaigns. Through timely and

responsive customer contact; needs based selling techniques; and by adhering to all applicable quality and service

guidelines, meet production and customer satisfaction targets. Ensure follow up and follow through with both Internal

and External customers is occurring with a sense of urgency. Meet and exceed established department service level

agreements.

Qualifications

  • BA /BS degree or equivalent experience

  • 4 years of sales experience in financial services

  • 3 years of current Mortgage and Home Equity experience

  • Ability to work independently and successfully in a team environment

  • Experience working in a call center environment

  • Superior organization and time management skills

  • Demonstrated ability to handle multiple tasks efficiently in fast environment

  • Effective written and verbal communication skills essential

  • Capable of delivering results within specified timeframe

  • Proficient PC skills, including MS Office experience

  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to

successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday-Friday

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

View Benefits

Awards We've Received

Human Rights Campaign Best Places to Work for LGBTQ Equality

Dave Thomas Foundation Best Adoption-friendly Workplace

DiversityInc

Noteworthy Company for Diversity

Military Friendly Employer

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Citizens is committed to ensuring that all interested candidates can successfully participate in our recruitment process. If you are an individual with a disability or require a reasonable accommodation, please see our Job Seeker Help policy.

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VIEW JOBS 5/26/2021 12:00:00 AM 2021-08-24T00:00 Description As an employee of Citizens Bank, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Bank is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. This inside sales position will be responsible for generating sales of home lending products including mortgage, home equity loans and lines of credit through leads and applications obtained through, but not limited to, the retail branch network, internal phone and web referrals and other internal direct to customer campaigns. Through timely and responsive customer contact; needs based selling techniques; and by adhering to all applicable quality and service guidelines, meet production and customer satisfaction targets. Ensure follow up and follow through with both Internal and External customers is occurring with a sense of urgency. Meet and exceed established department service level agreements. Qualifications * BA /BS degree or equivalent experience * 4 years of sales experience in financial services * 3 years of current Mortgage and Home Equity experience * Ability to work independently and successfully in a team environment * Experience working in a call center environment * Superior organization and time management skills * Demonstrated ability to handle multiple tasks efficiently in fast environment * Effective written and verbal communication skills essential * Capable of delivering results within specified timeframe * Proficient PC skills, including MS Office experience * Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent's reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Citizens Financial Group, Inc. Marlton NJ

HM Cons Direct Loan Officer

Citizens Financial Group, Inc.