Req. Number: 218512
Full/Part Time: F
Shift: 1st Shift
As an employee of Citizens Bank, you become a part of an organization committed to serving customers, colleagues and
communities in which we do business. Citizens Bank is an established and successful financial services company with a
branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive
and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound
and stable work environment while delivering to our customers.
This inside sales position will be responsible for generating sales of home lending products including mortgage, home
equity loans and lines of credit through leads and applications obtained through, but not limited to, the retail branch
network, internal phone and web referrals and other internal direct to customer campaigns. Through timely and
responsive customer contact; needs based selling techniques; and by adhering to all applicable quality and service
guidelines, meet production and customer satisfaction targets. Ensure follow up and follow through with both Internal
and External customers is occurring with a sense of urgency. Meet and exceed established department service level
BA /BS degree or equivalent experience
4 years of sales experience in financial services
3 years of current Mortgage and Home Equity experience
Ability to work independently and successfully in a team environment
Experience working in a call center environment
Superior organization and time management skills
Demonstrated ability to handle multiple tasks efficiently in fast environment
Effective written and verbal communication skills essential
Capable of delivering results within specified timeframe
Proficient PC skills, including MS Office experience
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to
successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
Awards We've Received
Human Rights Campaign Best Places to Work for LGBTQ Equality
Dave Thomas Foundation Best Adoption-friendly Workplace
Noteworthy Company for Diversity
Military Friendly Employer
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Citizens is committed to ensuring that all interested candidates can successfully participate in our recruitment process. If you are an individual with a disability or require a reasonable accommodation, please see our Job Seeker Help policy.
Citizens Financial Group, Inc.