Hitouch Territory Account Manager

Staples San Francisco , CA 94118

Posted 2 weeks ago



You will be employed by HiTouch Business Services in the position of HiTouch Territory Account Manager. HiTouch is a newly acquired Staples subsidiary that operates as a single source for virtually everything a business needs to operate - office products, supplies and equipment, contract furniture, coffee/beverage/break room supplies, promotional products, printing and forms, and total workspace environments. It is comprised of three distinct yet fully integrated operating brands that individually provide best in class solutions and services in their respective lines. These brands are formidable competitors in the vast business services sector and are among the nation's fastest growing competitive business products and service providers. Combined, they create a resource with unprecedented product and service offerings and unparalleled single-source capabilities making HiTouch a game-changing partner in today's business environment.

About Staples:

Staples wants to radically change the lives of our customers. Together Staples and our customers strive to make the workplace work. Our goal is to provide an extra set of hands to help crush the chaos of an office manager's unpredictable work day with our deep business expertise. We know that 5-star service comes from talented, motivated people like you who can help us on our way to becoming one of the most rapidly growing business in the world.

Position Summary:

Responsible for sales results for assigned book of primarily high-touch accounts with medium to large sales and potential. Territory account managers grow sales and profitability by penetrating across all categories of products and by monitoring and increasing Staples presence across all customer sites in a defined territory. Territory Account Managers are also responsible for mapping decision-makers and sites, identifying both core and specialty category purchases, and requesting specialists to better support customers when needed (E.g. when an expert decision maker is involved)


Scheduling: Individual will be responsible for setting their own schedule and maintaining calendar of appointments with customers

Negotiating: Individual will oversee pricing negotiations for specific sales opportunities will need to coordinate the bid and quote process and make discretionary pricing decisions based on their knowledge of the account and assessment of future spend potential

Strategic Planning: Individual will be responsible for targeting which customers to pursue and when; they will be given a list of accounts and will prioritize based on their own knowledge and understanding of the business


About you:

  • Self-motivated and Extremely Goal-Oriented

  • Enjoy building long-term relationships with customers

  • Fulfilling the needs of customers through product suggestions

  • Great communication skills and the ability to influence buying decisions

  • Enjoy working in a fast-paced, high energy environment

  • Positive Attitude

What You'll Need:

  • High School Diploma/GED required

  • 1-3 years successful sales experience or completion of the Sales Apprentice Program

  • Experience and proven track record of managing programs or business development

  • Solid knowledge of Office Supplies including: facility and breakroom, technology products, business furniture, print and promotional products

  • Ability to interface at customer's most senior levels

  • Strong ability to develop and deliver presentations

  • Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills

  • Ability to set targets, design growth plans and work with product category sales team members

  • Strong business, financial, operations and technology acumen

  • Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition

  • Ability to function independently with minimal daily supervision

What We Would Prefer:

  • Bachelor's Degree preferred


Here's why we are a great place to work!

A great culture that supports professional development and advancement. In addition to smart, capable and caring managers, we have a dedicated inside sales coach to help maximize your commission! We also have a dedicated marketing resource to make selling easier!

Comprehensive benefits including medical, dental, life insurance, 401(k) and wellness. Do weekly chair massages sound good to you?

Flex, vacation and personal time

Associate discounts

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


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Hitouch Territory Account Manager