HIS Specialist

San Ysidro Health Center San Ysidro , NM 87053

Posted 2 months ago

Position Summary:

The HIS Specialist will uphold the integrity of the department by following the established policies and procedures, standards, and departmental goals and objectives. Ability to perform all functions, including but not limited to:

Sorting, scanning, uploading documents, closing the loop on the referral, updating Care Guideline dates in the patient's Electronic Health Record (EHR), maintenance, processing release of medical information requests and customer service. This position requires working days, evenings and/or weekends, and covering any SYHealth facilities according to the departmental operation needs.

Essential Functions of the Job:

1.Responsible for sorting lab reports, correspondence, referrals, consultations, hospital reports, etc., in accordance with established policies and procedures.

2.Responsible for performing patient inquiries/look-ups in the computer for a medical record number for any lab reports, correspondence, consultations, referrals, and other documents received that do not have a medical record number assignment.

3.Responsible for Scanning in and Filing all incoming reports (i.e., hospital reports, correspondence, consultations, referrals, labs, X-Rays, etc.) into the EHR, and documents that are not signed by the Providers will then be sent to the Provider's PAQ for signature in accordance with established policy and procedure.

4.Responsible for processing any patient and/or personal legal representative written informed consent Authorization forms for obtaining their medical records from another outside facility timely to that other facility for continuity of care.

5.Closes and completes the order in EHR for the Specialist's Consultation reports in the Referral Order Management module and updates the Preventive Care guidelines Date in the patient's EHR account.

6.Performs timely requests to the Specialist provider's offices for obtaining the completed Consultation reports.

7.Coordinates the preparation and processing of forms, authorizations and written documentation including Subpoena logs, as required by the HIS Department, Federal and State regulations and as applicable by law.

8.Monitors and Follows-up with any patient, provider, and attorney, insurance company, quality audit requester, Specialist, hospital, etc., in obtaining and/or releasing any requested medical record information.

9.Maintains the documentation for the Patient Health Information (PHI) log, as required by the HIS Department, Federal and State regulations and as applicable by law.



  1. Assists patients with forms processing and maintains the Share Folder electronic log.

  2. Assists in the maintenance of the EKG logs.

  3. Ensures that all lab reports, correspondence, referrals, etc., are sent out to the Satellite Clinics, when appropriate.

  4. Works in collaboration with other clinical care providers and the HIS team for positive customer service, and provides assistance to other HIS areas as needed.

  5. Adheres to SYHealth's Core Competencies and Behavior Standards in their day-to-day work by consistently demonstrating the Core Values of Respect, Excellence, Integrity and Empowerment.

  6. Performs any other related job duties as assigned and/or requested.


Additional Duties and Responsibilities

1.Adheres to all applicable SYHealth policies, procedures, protocols and best practices.

2.Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence and problem-solving to obtain stated goals and objectives.

3.Demonstrates active listening skills and demonstrates a positive attitude.

4.Enhances professional growth and development through participation in educational programs, reading literature to keep up-to-date, in-service meetings and workshops.

5.Attends meetings, as required, and participates on committees, as directed.

6.Demonstrates professional behavior standard etiquette, courtesy, mutual respect, confidentiality and treats every patient and employee with dignity in every interaction.

7.Exhibits a high level of integrity, ethics, transparency and trust.

8.Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by HIPAA Privacy and Security rules.

9.Exhibits excellent presentation skills.



  1. Maintains a clean, safe and organized work area at all times.

  2. Demonstrates skills in providing excellent customer service experiences.


Job Requirements

Education Required (Minimum level of education): High School Diploma or GED equivalent.

Preferred Certification: Medical Terminology Certificate.

Experience Required (Minimum level of education):

Preferred: 1-2 years working within the HIS/Medical Records field or preferred 1 year successful completion of an internship program with San Ysidro Health.

Verbal and Written Skills to Perform the Job: Bilingual (English/Spanish) or (English/Tagalog or Arabic or Chaldean) required.

Good oral and written communication skills. Provides positive customer service skills. Is an active listener.

Technical Knowledge and Skills to Perform the Job: Knowledge of medical terminology and basic computer skills required.

Medical records office procedures preferred. Must type 35 wpm.

Equipment Used: Computers, Software systems, Scanner, Telephones, Copy and Fax machines.


Working Conditions and Physical Requirements:
Prolonged, extensive, and considerable Standing/Sitting/Walking/Lifting.

Manual dexterity and mobility. Always reaching, stooping bending, kneeling, crouching. Good organizational skills and ability to remain focused and concentrate with noise around.

Ability to handle multiple job task functions simultaneously. Ability to work harmoniously with others as a team member. This position requires you to work evening and/or weekends, and provide staffing coverage at any SYHealth facility, as needed.

About Us

San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family.

The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 92,000 patients through a vast and integrated network of 34 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees.

Apply today and become a part of our mission-driven team!

San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to reace, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Hourly
  • 4004 Beyer Blvd, San Ysidro, CA 92173, USA
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pace Access To Care Specialist

San Ysidro Health Center

Posted 1 month ago

VIEW JOBS 10/24/2020 12:00:00 AM 2021-01-22T00:00 Position Summary: Under the direct supervision of the Access to Care Supervisor, the Access to Care specialist is responsible for monitoring all activities related to companionship arrangements and for recording all dialysis schedules on SD PACE Electronic Health Record. Essential Functions of the Job: * Responsible for ensuring all companionship needs for participants are address appropriately. * Provide guidance, for all staff attending companionship * Main point of contact for inquiries from staff while out on companionship * Create companionship list for PACE locations * Perform reminder calls to participants to confirm the need for companionship 48 hours prior to appointment date. * Perform reminder calls to Specialist offices to confirm all appointments that require companionship 48 hours prior to appointment date. * Send confirmed companionship list 24 hours in advance to floor coordinator for CNA/PCA assignment * In Collaboration with Floor Coordinator to develop an accurate companionship list on a daily basis * Record on SD PACE Electronic Health Record calendar the dialysis recurrence for all participants * Maintain an accurate list of all participants receiving dialysis services for both locations * Coordinate transportation for all dialysis trips with the Transportation vendor * Works closely with other departments to ensure efficiency in processes * Prepares reports requested by supervisor where information must be obtained from a variety of sources. Additional Duties and Responsibilities * Communicates effectively with participants and co-workers * Performs other duties as assigned. * Works effectively in a team setting. * Adheres to SYHC and PACE attendance and punctuality policies and practices. * Maintains all records and documentation as required. MINIMUM QUALIFICATIONS: Education Required: High school diploma or GED equivalent required. Post High School Vocational or Specialized Training preferred Certifications/Licenses Required: CA valid driver's license and reliable transportation Proof of current vehicle insurance (if applicable) Experience Required: Required -At least one year experience working with the frail elderly population Experience Preferred: One year caring for seniors or elderly in an assisted living program, nursing home that provides services to disabled or elderly adults. Technical Knowledge and Skills Required to Perform the Job: Must possess the skills necessary to provide care for geriatric patients, must thrive in team environment, must possess good organizational and supervisory skills, ability to effectively handle difficult and unusual interpersonal situations. Meet a standardized set of competencies for the specific position description established by SYHC PACE and approved by CMS. About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 92,000 patients through a vast and integrated network of 34 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to reace, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Other details * Pay Type Hourly * 3364 Beyer Blvd, San Ysidro, CA 92173, USA San Ysidro Health Center San Ysidro NM

HIS Specialist

San Ysidro Health Center