As a Hiring Agent, you will be working with retail store managers on the administrative recruiting function for store level positions.
This role requires timely and efficient response to hiring manager inquiries concerning recruiting, staffing and on-boarding. Your efforts will be a critical part of the store hiring process that helps keep our over 9,500 retail stores fully staffed with engaged professionals.
Additional responsibilities of the Hiring Agent include:
Using the Applicant Tracking System as well as other HR systems and predefined business processes to hire candidates in accordance with the company hiring practices.
Being accountable for the delivery of outstanding Customer Service through a strong commitment to customer needs with a demonstrated commitment to adhering to service levels first call resolution and overall customer satisfaction. - - Consistently communicating hiring/staffing details over the phone and in writing to assist in expediting the candidate selection, interview, and on-boarding process.
1 or more years of experience (professional or academic) using Microsoft Office software
1 year of experience required in the following: Working in the Human Resources, recruiting, or retail store hiring fields with at least a basic understanding of the new hire on-boarding process.
Previous experience using Kenexa BrassRing applicant tracking system a plus.
Ensure customer information is processed efficiently, accurately, and thoroughly.
Demonstrated ability to maintain information in the strictest of confidence.
Verifiable High School Diploma or GED is required. Bachelor's Degree preferred
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers.
What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law.
CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/