POSITION PURPOSE: To administer and document the shipping and receiving of outgoing and incoming boxes, packages and pallets.
Ships & receives all packages.
Ensures accurate billing of all incoming and outgoing boxes, packages, and pallets.
Ensures all packages are adequately secured and accounted for.
Make deliveries and pick up packages at departments.
Assist guests and associates with packages.
Leave messages for guests who have received packages
Maintain condition and cleanliness of work areas, this includes the upper and lower dock areas.
Receive items in Birchstreet as they arrive
Perform other duties as assigned.
Ability to read, listen, and communicate effectively in English, both verbally and in writing.
Ability to effectively deal with internal and external guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions.
High school diploma or equivalent required.
Ability to work with minimum supervision.
Must be energetic.
Ability to multi-task.
Prior shipping & receiving and customer service experience preferred.
Beverly Garland's Holiday Inn