Higher Education Administrative Assistant II

Position Status & Special Application Instructions

Posting Number CS00497 RIC Position Number 5550-10000-1899 Benefits Eligible? Yes Section Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 04/24/2024 Position Status Permanent - C End of Restricted or Limited Position Civil Service List No Closing Date 05/03/2024 Open Until Filled No Special Instructions/Information for Applicants

Candidates selected for further consideration may be required to complete a practical exercise. The exercise is a candidate screening tool that may be used to assess computer software skills specific to the job. Examples include but are not limited to Microsoft Word (mail merge, formatting, etc.), Microsoft Excel (charts, tables, formulas, etc.), and typing.

Upon hire, candidate may be required to arrange for an official transcript of highest degree earned to be mailed/transmitted directly from the institution to RIC.

General Information to Applicants

Posting Details

Classification Information

Salary Grade 315CA Min Salary 43361 Max Salary 47174 Added Salary For this Position FLSA Non-Exempt Branch of Service Classified Labor Code Council 94 Local 2879 AA/EEO/ADA Statement

As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.

Position Information

Position Title Higher Education Administrative Assistant II Department Name College Health Services Full Time / Part Time Full Time General Statement of Duties

Within a college/university system, to perform higher level administrative support functions in an academic department or departments; to assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary office software; and to do related work as required.

Supervision Received

Works under the general supervision of an academic department chair, Dean, faculty or other designated academic professional; work instructions are typically provided at the beginning of assignments and is subject to episodic review by a supervisor for conformance with such policies, procedures and methods.

Supervision Exercised

Generally none, but may be involved in the orientation of clerical staff and new Higher Education Administrative Assistants.

Scheduled Work Week / Hours / Area

35 Hours/Week

Monday through Friday

8:00AM - 4:00PM

College Health Services

Position Overview

Located in the Center for Health and Wellness, Health Services provides a holistic approach to care for the RIC community of students, staff, and faculty. This primary care office also includes Women's Health and Walk-In Clinic.

Reports To Director, Center for Health and Wellness Illustrative Examples of Work Performed

Within a college/university system, to perform higher level administrative support functions in an academic department or departments.

To assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including work processing, spreadsheets and other contemporary office software.

To serve as a lead administrative worker in an academic department or departments.

To provide administrative support for finance and budgetary functions.

To produce and present detailed reports on departmental key performance indicators.

To develop and maintain policies and procedures for the academic department(s).

To coordinate with faculty within the academic department to arrange for any special services required by students, such as referrals for tutoring, disability services, Writing Center, English as a Second Language programs, or Career Development.

To prepare informational and statistical academic reports incorporating information from the data management system to track grade point averages, grades, academic probation, etc.

To create and manipulate queries within the college's enterprise software system to produce reports and documents such as class rosters, academic transcripts, facility load reports, and others.

To make classroom reservations utilizing the college's event management computer system.

To convey pertinent information to faculty, staff, students and visitors as it relates to a wide range of policies and procedures of the college.

To process student add/drop course requests.

To coordinate office schedules for work study students within an academic department.

To enter hours worked for the biweekly work study student payroll for the academic department.

To maintain electronic and/or paper records for the academic departments.

To answer in-person, telephone or email inquiries for the academic department and respond appropriately.

To convey information to students regarding course offerings, courses of study and academic policies and services.

To schedule faculty advising appointments for students, as well as other events for the academic department chair and faculty.

To maintain and requisition department supplies utilizing the college's enterprise software system in compliance with college and state purchasing protocols.

To perform routine maintenance of office machinery and equipment.

To do related work as required.

Education

Such as may have been gained through; graduation from a senior high school supplemented with courses in computer information systems; and

Experience

Such as may have been gained through; employment in performing general office tasks of a complex nature in an academic setting, including the sue of enterprise software systems with common business applications, work processing, spreadsheets, and other contemporary office software;

Or Combination of Education and Experience

Any combination of education and experience that shall be substantially equivalent to the above education and experience.

Or Combination of Education and Experience Additional Required Qualifications Knowledges Skills and Capacities

The ability to integrate information from one type of application package to another; the ability to effectively communicate information to all interested parties within a higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with spreadsheets, databases, work processing and other commuter software; the ability to effectively prioritize work and consistently meet deadlines; the ability to establish and maintain effective working relationships with supervisors, the college/university departments, and other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and statistical reports; and related capacities and abilities.

Preferred Qualifications

NA

Number of Employees Supervised 0