Herd Management Systems Engineer

Responsibilities / Tasks

• Become expert in GEA FT's "Robotic Milking Concept" and "Good Cow Milking" techniques, with basic hygiene knowledge.

• Support and master Dairyplan, DairyNet suite, and CowScout herd management software, and understand competitors' software.

• Document and report requirements for new products, design changes, and software updates.

• Assist technical support team and conduct software updates as necessary.

• Provide comprehensive technical product training and support for internal employees, dealers, and customers, covering equipment, networking, and management software.

• Analyze pre-sale and pre-start-up herds, prepare dealers and customers for transition, and champion successful milking system startups. .

• Consult customers on herd management/performance, software-related issues, and conduct follow-up on farm visits and consultations with dealers and farmers.

• Monitor and assist with current test farm installations.

• Cooperate and communicate with sales personnel, keeping them informed of new projects and potential issues.

• Develop and deliver product-focused presentations to dealers and customers.

• Attend trade shows and industry meetings, actively participating in relevant industry organizations.

• Stay informed on trending topics in dairy management that impact equipment, software, and herd management practices.

• Maintain relationships with other dairy data organizations to facilitate software interfaces for customer operations and establish long-term partnerships.

Your Profile / Qualifications

• Preferred: B.S. in agricultural, technical, or related field with 3+ years of experience, or 7-10 years' experience without degree.

• M.S. and other technical certifications are highly encouraged.

• Proficiency in Herd Management software and data management.

• Practical, on-site experience in production agricultural systems.

• Dairy management experience is highly encouraged, including nutrition, animal health, and milking.

• Proficiency in project layout, dairy farm operation, and project management.

• Ability to lead and collaborate within a team to achieve common goals.

• Flexibility and situational awareness to formulate quick action plans.

• Strong training, teaching, and technical presentation skills.

• Competence in network communication.

• Mechanical and electronic knowledge for system troubleshooting.

• Excellent organizational, interpersonal, and communication skills.

Working at GEA Group has significant benefits!

• 11 Paid Holidays

• PTO - Paid Time Off

• Medical Plans

• Dental Insurance

• Vision Insurance

• Health Savings and Spending Accounts

• Tuition Reimbursement

• 401k with excellent employer match

• Wellness Incentive Program

• Employee Assistance Program

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