Help Desk Technician

V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.

Level 1 Technical support Engineer

• Excellent problem-solving and analytical skills

• Comprehensive knowledge of computer systems and experience troubleshooting hardware and software

• The ability to break down technological processes and deliver clear, step-by-step instructions

• Patient, friendly demeanor with a great aptitude for listening

• Strong verbal and written communication skills

• Commitment to providing exceptional customer service

• Experience delivering high uptime in a 24x7 production environment

V2Soft is an Equal Opportunity Employer ( EOE).

https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.