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Help Desk Technician Level I - Ts/Sci CI Poly (Must Be Able To Obtain)

Expired Job

General Dynamics Information Technology Annapolis Junction , MD 20701

Posted 3 months ago

Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

DESIRED QUALIFICATIONS: AA or equivalent + 0 yrs experience

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Post date: April 13, 2018

Location

  • Thoroughfare (i.e. Street address):

Annapolis Junction , MD

United States

Location

  • Thoroughfare (i.e. Street address):

Help Desk Technician Level I

  • TS/SCI CI Poly (must be able to obtain)

CSRA

April 13, 2018

Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

DESIRED QUALIFICATIONS: AA or equivalent + 0 yrs experience

Annapolis Junction , MD

United States



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Help Desk Technician Level I - Ts/Sci CI Poly (Must Be Able To Obtain)

Expired Job

General Dynamics Information Technology