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Help Desk Technician

Expired Job

Computer Resource Solutions Vernon Hills , IL 60061

Posted 3 months ago

This is a long term contract with our client in Vernon Hills.

Job Description:
Shift: 6:00 AM - 2:45pm
The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis
Duties and

Responsibilities:
Configure customers systems to their required specifications
Test systems to ensure 100% quality
Maintain minimum monthly productivity goals
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment
Ensure that customers receive the highest level of customer service
Communicate issues concerning customer orders to the area Help Desk or Team Leader
Adhere to safety procedures and guidelines at all times
Perform any additional duties assigned by management
It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
Overtime is to be expected and in some cases may be required
Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday)
The team lift system must be utilized for loads weighing more than 50 pounds
Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts

Qualifications:
High School diploma or GED
A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge
Analytical skills and the ability to solve problems
Ability to quickly learn about new technology and keep pace with an ever-changing industry
Ability to assemble and disassemble computer equipment, mechanically inclined
Obtain certifications and continually learn new technology
Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday)
The team lift system must be utilized for loads weighing more than 50 pounds
Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts

Preferred Qualifications:
Net+ Certification
Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
Basic knowledge of internal systems

Skills:
pc, build, install, hardware
Permanent


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Help Desk Technician

Expired Job

Computer Resource Solutions