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Help Desk Support Technician

Expired Job

Signature Consultants King of Prussia , PA 19406

Posted 4 months ago

Help Desk Support Technician

Summary:

Signature Consultants is seeking a Help Desk Support Technician for an opportunity in King Of Prussia, PA. The IT Help Desk Support Technician provides both internal and external support for all computer hardware and software related issues, by gathering all information necessary to analyze and resolve the issue or request. This also includes documenting all actions performed, up to and including the resolution

Responsibilities:

Provide technical support in response to incoming requests

Document calls and update Help Desk tickets

Perform installations, repairs and configurations in corporate office

Connect to off-site locations for remote support

Perform machine rebuilds, hardware repairs and software support

Requirements:

Bachelor's degree in Computer Science or related field preferred

1-2 years Help Desk and/or Desktop support experience, required

Experienced with Microsoft Operating Systems and Microsoft Office 365

Well-rounded technical skills in all key areas of end-user computing: hardware, software, networking, security

Outstanding problem-solving abilities

Good organizational skills, ability to prioritize and multitasking capabilities

Excellent verbal and written communication skills desired

This is a contract position. Candidates eligible to work on W2 only.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source:

Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit

Skills:
Help Desk Support Technician
Contract
9-12 Months



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Help Desk Support Technician

Expired Job

Signature Consultants