Help Desk Support Specialist

Help Desk Specialist

Location: Onsite

• Glendale, CA

Pay Range: $28/hrly - $31/hrly

Type: Contract

Schedule: Monday

• Friday (Full Time 40-hrs weekly)

Duration: 6-12 months

The Help Desk Specialist assists and supports users in-person, via phone, and through the use of Remote Support Software.

Required:

3+ years' experience in a Desktop Support or Help Desk role.

3+ years experience setting up, moving, or decommissioning computers as well as shipping equipment to other locations.

Knowledge of the following technologies preferred:

• Windows 10

• Office 2013, 2019 and O365

• Active Directory - reset passwords, enable, or disable accounts, create new accounts.

• Citrix Cloud Desktops

• RingCentral or other VOIP phone systems

• Zoom, Teams, WebEx, and other video meeting software's.

• Wyse Terminal and PC hardware

• Create and work Help Desk / Desktop Support tickets as well as escalate tickets to next

level support when needed.

For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Resource Development Manager brittany.parker@akkodisgroup.com

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $28.00 to $31.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.