Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Minimum Verification Requirements
Please complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.
State Criminal Record verification (past 7 years covering each State in which the candidate has resided)
Federal Criminal Records Verification (past 7 years)
SSN Name Search
Global Monitor Check (formerly Patriot/OFAC/Terrorist)
To order, click on the link to the right:
Order Standard Background Verification
Type Qualification Description Competency Experience Required