Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Help Desk Support

Expired Job

Cynet Systems Arvada , CO 80002

Posted 4 months ago

We are looking for Help Desk Support for our client in Denver, CO

Job Title: Help Desk Support

Job Location: Denver, CO

Job Type: Contract

Job Description:


Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgment.
The work unit provides Tier I and II support for the operating systems, software, hardware, smart phones, printers and other IT equipment that enables staff to conduct their day-to day activities.
The work unit provides Tier I, II support.
The work unit also provides the proper security provisioning and de-provisioning of the end users.
They also alert management of any security breaches.

Qualifications:

The Service Desk is responsible for Tier I and II support.
The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk.
Due to the importance and high visibility of this position, it is expected that a person coming in to the Service Desk have basic troubleshooting skills of computer systems and software, customer service skills and knowledge of answering phones in a call center environment.

Skills:
Help Desk Support
Permanent
LONG TERM


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Support Manager

Lowe's Companies, Inc.

Posted 2 weeks ago

VIEW JOBS 1/2/2019 12:00:00 AM 2019-04-02T00:00 Job Description Position Description The Support Manager role will have a focus in one of three areas Front-End, Back-End, or Night Operations. The Support Manager Front-End role is primarily responsible for planning, scheduling, monitoring, and successfully implementing all non-selling operations in the front-end of the store (i.e., cashier and administrative functions), facilitating the store s ability to provide a superior customer shopping experience and maximize sales and profitability. This includes overseeing the Administrative office, researching shortages or overages, depositing cash in the bank, handling register pulls and loans, managing exchange and loaner accounts, and monitoring Customer Service desk activity. The Support Manager Back-End and Support Manager Night Operations roles are primarily responsible for planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back-end of the store (during the overnight shift or the Night Ops role), facilitating the store s ability to provide a superior customer shopping experience and maximize sales and profitability. This includes leading a team responsible for critical support processes including receiving and stocking inventory, assembling product, and delivery. In addition, the individual in this role delivers training to associates, manages performance, and creates schedules for the team to ensure adequate department coverage at all times. To be successful, the Support Manager must collaborate and communicate with his/her peers on the leadership team to ensure that critical information is being shared and to determine the most effective methods for meeting service objectives and customer needs. Job Requirements Morning, afternoon, and evening availability any day of the week; Late evening, night-time, and early morning availability any day of the week (for Night Ops role) Physical ability to move large, bulky and/or heavy merchandise; Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications High School Diploma and 3 years of retail store experience OR 5 years of experience in a retail environment Experience managing project teams (with or without direct report responsibility) Experience working cross-functionally Strong working knowledge of Microsoft Office Preferred Qualifications Experience in customer service role Experience working in a fast paced, dynamic retail environment Experience in a leadership role with direct report responsibility Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling) Lowe's Companies, Inc. Arvada CO

Help Desk Support

Expired Job

Cynet Systems