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Help Desk Support

Expired Job

Collabera Raleigh , NC 27601

Posted 5 months ago

Help Desk Support

Location:Raleigh, North CarolinaUS

Posted On:8/6/2018

Job Code:DHR-StephE


Job Description

Great opportunity to advance your career in cloud engineering! Were a cloud solutions company based in Irvine thats looking for a Citrix Cloud Support Engineer. Were in hyper growth mode (100% in the past year). We value our employees and youre recognized for your talents. If you like working an open environment and if a beer garden is a nice perk for you, please read on!

What youll be doing:

-Youll be supporting our US Based customers (mostly via phone and email) on a variety of issues

  • Troubleshooting networks, IPSec, VPN tunnels, modifying firewalls, etc.

  • Handling issues with Active Directory, MS Exchange 2010/2013, Citrix XenApp 6.5/XenDesktop, SQL 2008-2012

  • Working in a fast paced environment across different customer environments

  • Infrastructure environments will vary from Cisco, F5, NetApp and VMware

Reasons to join us:

  • Competitive salary package and benefits, vacation time and much more!

  • Career growth opportunity to move into a Cloud Administrator and/or Cloud Engineer role

  • Casual work environment and we encourage our engineers to ask questions

  • Work on the latest shiny objects in the cloud business

  • Flexible start time hours (5am-9am) 40 hrs/week-you wont have to work weekends or nights

Must have:

-At least 3 years of helpdesk support / technical support and/or IT support experience

  • Must have recent experience working for a consulting firm, MSP (Managed Service), service providers, ISP (Internet Service), Hosting and/or SaaS company

  • Strong generalist background supporting and solving issues with VPN, Servers, MS Exchange, Citrix (virtual desktop) issues, etc.

  • If you want to work in the latest cloud environments, please apply now because this is great role to take the next step in your career!

So if you are you a Cloud Support Engineer thats coming out of the consulting or provider industry, please send me your resume: .

Category:Non-IT code:new

Area Code


Job Requirements


Citrix, XenAPP

Preferred Skills:

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Help Desk Support

Expired Job