Help Desk Service Support Specialist-Associate

Covenant Health Knoxville , TN 37902

Posted 2 months ago

Overview

.

FT: Shift: Days. Monday

  • Friday 8am

  • 5:00pm.

Required to work day shift on wekend once every 11 weeks and some holidays.

Will be required to work day shift on a weekend once every 11 weeks and some holidays.

Under general supervision, provides call-center support to end-users for PC, server, telephony, network, applications and hardware.

Responsibilities

One (1) year of related experience preferred. Strong customer service skills and IT troubleshooting skills.

Help desk experience with strong computer and communication skills preferred. Must be able to type at least 40 wmp and have good time managment skills.

Qualifications

Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to an Associate's degree. Preference may be given to individuals possessing an Associate's degree in a directly-related field from an accredited college or university


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Help Desk Service Support Specialist-Associate

Covenant Health