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Help Desk

Expired Job

Genome International Corp Madison , WI 53704

Posted 2 months ago

Pls email

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field.

Help Desk capabilities with approximately 1-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This would be a 3rd Shift position

  • Midnight to 8:30am, on a Thursday through Monday basis.
    QualificationRatingMust HaveAdministration

  • Customer Service
    Customer service management

and 1 years
General Competencies
Ability to be self directed

and 1 years
Ability to log, organize and prioritize work

and 1 years
Ability to perform Help Desk services

and 1 years
Engagement End Date

2019-06-30
Estimated Project End Date

06/30/2019

Skills:
Help desk
Permanent
3 years



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Help Desk

Expired Job

Genome International Corp