Help Desk Analyst

Robert Half Technology Portland , OR 97201

Posted 2 months ago

Are you a technical expert with the drive and dedication to see projects through to completion? Is problem solving a passion, and not just a means to an end for you?

At Robert Half Technology, we believe that the sky is the limit for your technical career, and will give you the tools and experience you need to soar. We are always looking for innovative individuals to join our team of technical professionals changing the world one opportunity at a time. If you?re interested in joining forces with us, please apply at one of our ongoing opportunities, like the one below:

Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. What you get to do every single day

  • Respond and follow up on technical help tickets submitted via phone, email, and walk-ups.

  • Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally.

  • Independently investigate and implement solutions to technical issues.

  • Identify recurring technical issues and propose solutions to address the root of the problems.

Requirements
What you bring to the role ? Experience installing and configuring Windows OS, networked and local printers, and business applications. ? Windows 7 administration and bug fixing in an Active Directory environment. ? Excellent problem solving skills in Microsoft Office applications. ? Basic TCP/IP networking concepts. ? Audio/Visual setup and support. ? Experience with IT support ticketing systems.

Employment Type: Consulting



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Help Desk Analyst

Robert Half Technology