Heavy Equipment Service Manager

Chase Professionals Kansas City , MO 64101

Posted 8 months ago

Job Description


We are a family-owned, century-old company and we need quality people to join our team. We have been in business since 1911, and are a full service heavy construction equipment dealer serving Kansas and western Missouri. We are currently recruiting for the following position in our Kansas City, Missouri, office.
Work Standards

Must be able to maintain a high standard of quantity and quality of work.

Must be able to maintain a professional demeanor at all times.

Must be able to work from outlines, invoices, verbal instructions, or other directive materials.

Must be able to work within a team environment.
Job Specifications

Reports to: Corporate
Product Support ManagerEducation Required:
High School Diploma required.

Experience: Must have some background in Agriculture or Industrial/CE Background.

Job Duties/Responsibilities

Responsible for financial profitability of the Service Dept.

Supervise full time technicians and ensure that they have the parts to complete the task.

Prepare written quotations for service repairs to customers and keep in frequent contact with them while their units are being repaired.

Represent the company in a clear, honest and ethical manner

Process shop work orders

Work with manufactures to negotiate warranty adjustments for equipment that is out of warranty.

Work cooperatively with the Parts Department staff to secure parts needs

Build relationships with external customers so that the company becomes the go-to source for customers service needs.

Call on higher profile customers at their location to drive business.

Create positive customer experiences to achieve continued sales growth in the Service Department.

Other Requirements

Must be computer literate

Must be a proficient communicator.

Must be able to make sound judgments based on available facts.

Must possess professional demeanor.

We offer a competitive benefits package to our employees*, including: We * including:

Competitive wages

Generous paid time off

Flex time scheduling

Company shared employee and family medical and prescription insurance

Company-paid Life and Accidental Death and Dismemberment insurance for employees and their families

Company-paid Short- and Long-term Disability insurance

401k savings plan with full vesting upon enrollment

401k company match of 50% of the first 5% deferred

Direct Deposit

Tuition Assistance

Manufacturer, On-the-job, and seminar training.

*Benefit packages may differ for union employees, and may change at our discretion.


Job Specifications

Reports to: Corporate
Product Support ManagerEd
ucation Required: High School Diploma required.

Experience: Must have some background in Agriculture or Industrial/CE Background.



Must be computer literate.

Must be a proficient communicator.

Must be able to make sound judgments based on available facts.

Must possess professional demeanor.

Company Description

CHASE Professionals is a full-service Staffing Service and Executive Search firm. It is headquartered in Atlanta, GA and has grown to 25 branches and $50 Million in sales. In addition to its commercial staffing branches, CHASE has specialty divisions in IT, Accounting & Finance, and Technical/Manufacturing.
Benefits of working with CHASE: Health Care Coverage- Associates of CHASE Professionals are immediately eligible to participate in our exceptional health care coverage! If you elect to enroll in this plan, coverage begins the Monday following your first payroll deduction.
Direct Deposit- You can have your paychecks directly deposited directly into the financial institution of your choice. This method is convenient and provides increased security.
Payrolled Employees- Associates referred to us by our client companies to be processed on CHASE Professionals payroll.
WebCenter- Our WebCenter can provide easy online access to your paycheck history and W-2 information.
Chase Professionals is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law
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Heavy Equipment Service Manager

Chase Professionals