Heat Press Performance Coach - Seasonal

HEAT PRESS PERFORMANCE COACH - SEASONAL

Department: PSG - Heat Press

Reports to: Heat Press Supervisor

Location: On-site in Mebane, NC

Job Purpose

The Heat Press Performance Coach will work within our Professional Services Group, which has the mission of providing innovative customization solutions for our customers. This position will provide coaching and development to individuals working within Heat Press. The right candidate will be an eager individual that displays leadership and has the track record of accomplishing tasks efficiently and on time.

• 1st shift 8:00 am

• 4:00 pm

• 2nd shift 4:00 pm

• 12:00 am

NOTE: This position will transition to a 12-hour shift schedule starting on or around May 28th, 2024.

We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a "roll-up your sleeves" approach.

Major Accountabilities / Essential Duties

Responsibilities:

• Distribute work and ongoing training to Heat Press Operators and QC.

• Always keep Management & Technicians aware of any problems that may cause difficulties with Quality or Productivity.

• Clear and precise shift change with the oncoming or outgoing coach.

• Assist with all duties asked of the Supervisor or Manager within the Heat Press Department including being able to perform all duties expected of a Heat Press Operator & QC.

• Be a resource for questions and guidance to all Heat Press staff Responsible for keeping work area safe and clean daily.

• Work with the Lead and Supervisor to deliver performance-focused and servant leader coaching to operators.

• Coordinate with the Trainer to support new team members during their transition to production.

• Provide supplemental and on-the-job training as needed.

• Provide feedback to team members to improve productivity, efficiency, and quality.

• Assist team members in solving problems.

• Motivate team members to achieve production and quality goals regarding P.U.M.P.

• Report quality issues to lead, supervisor, or manager when necessary.

• Actively maintain, apply and expand knowledge as changes occur; remain current with policy and procedures as they relate to Quality standards.

• Uphold and exemplify Training and Quality standards involving appearance, attendance, behavior, and attitude when dealing with fellow employees and leadership.

• Be present and prompt for all shifts.

• Adhere to company policy.

• Responsible for keeping work area safe and clean daily.

Minimum Requirements:

• Professional presentation and strong interpersonal skills.

• Initiative, adaptability, and patience with repetition are a must within the role.

• Ability to work with various learning abilities and be respectful of differences in styles of learning.

• Ability to operate and understand functioning equipment according to established processes.

• Ability to organize, plan and problem solve.

• Demonstrate a positive attitude and willingness to help others learn and succeed.

• Must be detail oriented.

• Track record of knowledge and adherence to all company and CFC policies.

• Possess high attention to detail and demonstrate a high quality of work.

• Proven ability to work efficiently and direct work to others with minimal supervision from the Department Supervisor.

• Prior heat press experience is a must and prior lead experience is preferred.

• Must have a proven track record of punctuality with minimal absenteeism.

• Candidate should be production oriented.

• Must be proficient in English.

Qualifications

Education: High School Diploma or equivalent preferred.

Computer Skills: Computer skills required.

About Sports Endeavors

Our staff is made up of former players, parents of players and passionate sports fans. As Sports Endeavors has grown as a company, our core values have remained the same. We are still a family-owned company devoted to providing unrivaled selection and service to all team sport enthusiasts. Sports Endeavors values its team members, its community, and its customers. Together we work, play, cheer and succeed.

Sports Endeavors shares our success, giving back at both the local and global levels. Sports Endeavors and its team members support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events. Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment. To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.