Community Hospital Of Monterey Peninsula Monterey , CA 93942
Posted 2 weeks ago
Welcome to Montage Health's application process!
Job Description:
Under the leadership of the HIT Applications Manager, the System Analyst II is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications. This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montage's electronic health record.
Responsibilities include but are not limited to:
Mastering of assigned application(s) and applied workflows including clinical, technical and operational
Expert in the development, testing, validation and maintenance of the Epic application
Use Clinical background and subject matter expertise to build and support the application
Serve as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settings
Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application.
Provide support to end users for software implementations, updates, and new version releases and document project issues
Complete testing and workflow validation of assigned applications and modifications before implementation into all environments
Gathering end user requirements and evaluating complicated workflows by working directly with end users
Oversee implementation of upgrades and service updates
Participate in on call coverage rotation as assigned
Follow team standard operating procedures, polices, and use organization standard templates
Perform project lead role for complex projects associated with assigned applications
HIT departmental responsibilities
Maintaining focus on customer service and responsiveness
Excellent communication both written and verbal Troubleshoot technical problems
Master HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, certifications and processes
Follow departmental and organizational policies and procedures
Experience:
Required Experience:
Excellent critical and analytical thinking
Excellent written and oral communication skills
Exceptional customer service skills
Business acumen in multiple functional areas
Project Management and organizational skills
Microsoft Office products
Previous work as a systems analyst
Preferred Experience:
Three years of related Healthy Planet or Ambulatory experience
Epic software knowledge
IT issue tracking software or "ticketing" systems (e.g. ServiceNow)
Education:
Bachelor's degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.
Licensure/Certification:
Required existing certifications…
Preferred existing certifications…
EpicCare Ambulatory
Cogito
Caboodle Data Model
Clarity Data Model
Clinical Data Model
Value-Based Analytics
Epic certification is required within 90 days of completion date of course and as required to support new versions
Equal Opportunity Employer
Salary Range (based on years of applicable experience)
$113,817 to $152,193
#LI-RL1
Assigned Work Hours:
Full time (exempt)
Hours: Must be able to accommodate pacific time zone hours
Location: Hybrid or Remote
Position Type:
Regular
Pay Range (based on years of applicable experience):
$54.72
to
$73.17
#HIT
Community Hospital Of Monterey Peninsula