Healthy Living Coach (Ma)- New Port Richey

The Healthy Living Coach (MA) is responsible for overseeing the day-to-day health promotion programs of healthy living and disease prevention. The Healthy Living Coach (MA) works within an interdisciplinary team providing patient education and resources to increase lifestyle changes to promote an improved quality of health across the lifespan.

Essential Duties and Responsibilities

• Facilitate patient visits and ensure patients are assisted in a timely manner and maintain high patient satisfaction.

• Case Manage patients with diabetes and other possible chronic diseases in coordination with community partners such as Bay Care and Blue Circle. These cases will have policies and procedures set forth by community partners.

• Patient education duties may include, but are not limited to, one-on-one education, group education sessions.

• Reporting duties may include, but are not limited to attending monthly meetings, required reporting to community partner.

• Clerical duties may include, but are not limited to, sending or receiving patient medical records; authorizations; obtaining lab/X-ray reports, hospital/specialists' consultation notes, completing forms and requisitions as needed.

• Lab duties may include, but are not limited to, collecting blood, tissue or other laboratory specimens, logging the specimens, and preparing them for testing.

• Rooming and wrap-up duties may include, but are not limited to, recording medical information/history, taking vital signs/measurements.

• Medication management duties may include, but are not limited to, medication administration, completing logbooks, and medication storage management.

• Procedural duties may include, but are not limited to, EKG, spot vision, OAE test, etc.

• Perform all duties according to policies and procedures set forth by PCHG while representing PCHG's mission through behavior, language, and actions.

• Know peers within clinic and know where to find resources to perform duties. Reach out to Clinical Lead, Director of Nursing, Director of Risk & Compliance, and training department as needed.

• Perform only those functions for which Care Team Member is educationally prepared.

• Ensure confidentiality and HIPAA compliance at all times.

• Keep other care team members informed when situations occur that disrupt timely patient flow through site.

• Contribute to community give back initiatives and be an advocate for Premier's mission.

• Adhere to patient care needs and the core values of Premier Community HealthCare to provide best-in-class patient experience.

• Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA).

• Other duties as assigned.

Supervisory responsibilities: None

Knowledge, Skills and Abilities:

• Basic understanding of medical terminology and documentation.

• Knowledge and ability to perform patient care duties as assigned.

• Ability to work flexible hours.

• Ability to use basic mathematical skills.

• Able to perform repetitive tasks.

• Maintains a professional relationship and positive attitude with co-workers, patients, the entire organization, and the public.

• Maintains the highest professional work ethics.

• Displays enthusiasm toward the work, mission, and vision of the organization.

• Exceptional customer service skills and demonstrating empathy and compassion to a diverse patient population.

• Ability to communicate effectively, verbally and in writing with multiple levels within the organization.

• Excellent grammar, spelling and interpersonal skills.

• Exhibits honesty and ethical conduct, maintaining confidentiality and upholding Premier Community HealthCare's values in all interactions.

Qualifications:

• High School Diploma or GED

• Proof of graduation from an accredited Medical Assisting program within the State of Florida

• Certified Medical Assistant

• Current Basic Life Support (BLS) certification

• One year of experience in a medical clinic setting preferred

• Obtain and maintain Epic certification/annual compliance training throughout employment.

• Obtain and maintain Diabetes Education training.

• Obtain and maintain Annual Skills Competencies.

Working conditions and physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift 20 lbs. regularly and 30 lbs.-50 lbs. occasionally.

• Ability to sit for long periods of time.

• Travel to various health centers to provide coverage and support

• Direct exposure to computer screen.

• May be exposed to contagious/infectious diseases.