Healthcare Training Manager

Summary/Purpose

The Healthcare Training Manager plays a dynamic and vital role in managing and overseeing the Healthcare Program, reporting directly to the Director of Education & Training. This position is responsible for expanding the program to cover all areas of the healthcare field, providing leadership and support to instructional staff, and monitoring and evaluating the program's effectiveness in achieving its training and education goals for students. Additionally, the Healthcare Training Manager will create outreach programs to educate the general public about the services offered and identify and address potential gaps in healthcare service provision.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership and Management:

• Manage and support instructional staff in pre-training preparation, execution of training modules, and performance evaluation.

• Provide leadership in curriculum development, ensuring course content meets accreditation requirements.

• Build and maintain relationships with external training partners.

Program Development:

• Expand and develop the healthcare program to include all areas of the healthcare field.

• Lead healthcare instructors in designing class curriculum and course descriptions.

• Oversee the inventory and management of all instructional materials and supplies.

Budget and Reporting:

• Create and manage the annual budget for healthcare program operations.

• Provide up-to-date reporting on all training resources, including staffing, materials, equipment, students, and student performance.

Instruction and Evaluation:

• Instruct classes or secure substitute instructors as needed.

• Develop and manage course evaluations for all healthcare training courses.

• Participate in student disposition conferences, unit staff meetings, and other required meetings.

Collaboration and Communication:

• Collaborate and communicate regularly with senior leadership to make educational decisions and use company and community resources to support learning.

• Model behavior consistent with expectations for students.

Other Duties:

• Perform other duties as assigned to support the success of the healthcare program.

Knowledge, Skills and Abilities

• Excellent communications skills: oral, written, interpersonal and presentation.

• Ability to lead and motivate a team.

• Strong influencing, leading and delegating abilities.

• Ability to provide high-impact performance feedback that motivates both under-performing and high-performing employees.

• Strong critical thinking, decision making and problem solving skills.

• Strong administrative skills; detail-oriented, organized and efficient.

• Strong computer skills, especially Microsoft Office and database.

• Strong multitasking and prioritization skills.

• Ability to work with people of various abilities and diverse backgrounds.

Supervisory Responsibility

This individual supervises all the instructors in the Healthcare Training department - currently 5 full-time employees.

Work Environment

This position operates in an office and vocational training school environment.

Physical Demands

This position must be able to constantly remain in a stationary position (stand or sit). This position constantly operates a computer and other office machinery, such as copiers, printers, fax machines, etc. The person in this position frequently communicates with students and staff members and must be able to exchange accurate information in these situations.

Position Type and Expected Hours of Work

This is a full-time, exempt position under the Fair Labor Standards Act (FLSA). It is not eligible for overtime pay. Hours of work are 8:00 a.m. - 5:00 p.m. Monday through Friday. Night and weekend work may be required to meet the expectations of the position.

Travel

Some local travel required.

Required Education & Experience

• Bachelor's Degree in Healthcare Administration, Health Information Management, or related field.

• Minimum of 3 years work experience within the healthcare industry.

• Minimum of 3 years work experience managing a team.

• Minimum of 3 years teaching experience.

• Curriculum development, instructional design, and program implementation experience.

Preferred Education & Experience

• Master's Degree in Healthcare Administration, Health Information Management, or related field.

• Minimum of 5 years work experience within the healthcare industry.

• Minimum of 3 years work experience managing a team.

• Minimum of 3 years teaching experience.

• Curriculum development, instructional design, and program implementation experience.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO

It is the policy of Summit Academy OIC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Summit Academy OIC will provide reasonable accommodations for qualified individuals with disabilities.