Healthcare Partners Relationship Liaison

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Schedule Weekly Hours:

40

We are looking for a collaborative individual to join our team as a Healthcare Partners Relationship Liaison.

What You Will Do:

As a Healthcare Partner Relationship Liaison you will be responsible for working with both external and internal customers.

• External customer work includes: relationship development, services and contracting with varied regional healthcare partners - positioning Gundersen as the partner of choice.

• Internal customer work includes: working closely with clinical service leaders to help them develop and execute plans to achieve regional success and growth for their service line within and across our regional service area.

What's Available:

• Full Time, 1.0 FTE

• Located at our Main Campus in La Crosse, WI

An Ideal Candidate Will Have:

• 5-7 years experience in a healthcare field, marketing, or sales experience

• Bachelor's degree in Marketing or health related field

• Strong communication skills

In addition to this meaningful and important work, we offer a competitive benefits package:

• Benefits: In addition to medical and dental, we have pet insurance and a substantial contribution to retirement

• Work/life balance: 24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays

• Health/Wellness: GunderZen Relaxation Room including massage chairs, corporate gym and yoga, local gym discounts

• Professional Development: Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center

• DEI: 12 months of Celebration to include monthly educational events

Explore why La Crosse is a great place to live and work!

Job Description:

The Referral Outreach Liaison builds relationships that protect and expand the Gundersen Health System referral base and increases the likelihood for partnerships and affiliations that contribute to Gundersen Health System's growth. The focus of the Referral Outreach Liaison centers on building and maintaining relationships between our affiliate hospitals, regionals providers, and the specialists at Gundersen Health System or with Non-Gundersen organizations and requires frequent touchpoints with CEOs, hospital administrators and other clinical leadership. Serves as a point of contact for any outreach issues, working to find solutions and interfaces with GHS senior leaders including VPs and all of GHS's operating teams. Coordinates with other Referral Outreach Liaison to ensure smooth integration of all related services. Referral Outreach Liaisons working with non-Gundersen organizations are responsible for business development initiatives, including relationship building with larger employers within the GHS service area. The Referral Outreach Liaison executes on regional business strategy, regional development, and implementation of specific programs and services for the medical staff and regional healthcare providers.

Major Responsibilities:

Regional Outreach Specialty Services

1.Seeks and establishes new outreach and relationship opportunities and enhances current services and programs.

2.In conjunction with Team 5 leadership, contracts with affiliates and/or non-Gundersen Medical Center facilities.

3.Promotes Gundersen Health System specialties and subspecialties seeking growth through referrals.

4.Participates in internal regional planning and strategy development.

Regional Consultant

5.Via annual meetings with Gundersen Health System Department Chairs and Administrative Directors, serves select specialists and specialties in providing expertise, perspective, and recommendations related to regional development.

New Provider Promotion

6.Promotes select new or designated specialists or specialty services throughout the service area or region.

7.Coordinates introduction of clinicians to non-Gundersen facilities or into the region to promote new services.

Medical Education

8.Coordinates regional medical education programs for clinical providers throughout the Gundersen Medical Center service area.

Hospital and Clinic Relations

9.Develops and maintains professional relationships with leadership staff at Gundersen Health System regional hospitals and clinics or non-Gundersen organizations.

10. Explores avenues of collaboration to develop and sustain Gundersen Medical Center services and programs to non-Gundersen Health System regional hospitals and clinics.

Market Intelligence

11. Monitors and reports competitive issues impacting Gundersen Medical Center and regional healthcare centers.

12. Seeks market information regarding competition, market developments, and opportunities.

13. Analyzes and reports regional data as appropriate.

14. Other duties as assigned.

Education and Learning:

REQUIRED

Bachelor's degree in Business, Marketing, Nursing, or a health-related field

DESIRED

Master's degree in a health-related field

Work Experience:

REQUIRED

5-7 years of experience in a health-related field with clinical experience

DESIRED

10+ years of experience in a health-related field in addition to 5 years of outreach or sales experience.

License and Certifications:

N/A

Age Specific Population:

N/A

Osha Category:

Category 3 - Employees in this job title have no reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office work)

Physical Requirements/Demands of The Position:

Sitting Occasionally (6-33% or 3 hours)

Static Standing Occasionally (6-33% or 3 hours)

Walking/Standing Occasionally (6-33% or 3 hours)

Driving Rarely (1-5% or .5 hours)

Stooping/Bending Rarely (1-5% or .5 hours)

Squatting Rarely (1-5% or .5 hours)

Kneeling/Half Kneel Rarely (1-5% or .5 hours)

Climbing Stairs Rarely (1-5% or .5 hours)

Climbing Ladder Rarely (1-5% or .5 hours)

Reaching

• Shoulder Level Rarely (1-5% or .5 hours)

Reaching

• Below Shoulder Rarely (1-5% or .5 hours)

Reaching

• Above Shoulder Rarely (1-5% or .5 hours)

Balance

• Right Leg Rarely (1-5% or .5 hours)

Balance

• Left Leg Rarely (1-5% or .5 hours)

Lifting Floor to Waist Rarely (1-5% or .5 hours)

Lifting Waist to Overhead Rarely (1-5% or .5 hours)

Lifting

• Other Rarely (1-5% or .5 hours)

Pushing or Pulling Rarely (1-5% or .5 hours)

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

Equal Opportunity Employer