Healthcare Operations Manager RN

NEW HIRE SIGN ON BONUS ELIGIBLE POSITION - $8K Responsible for the management of patient care for area assigned. Responsible for the delivery of services by staff assigned.

Registered Nurse with an active license to practice nursing in Connecticut and either: A masters degree from a program approved by the National League for Nursing or the American Public Health Association with a minimum of one year clinical experience in a Home Health Agency or A baccalaureate degree in nursing and a minimum of 3 years of full time clinical experience in nursing, at least one of which was in a home health agency or A diploma in nursing or an associates degree in nursing with A. a minimum of 3 years of full time clinical experience in nursing within the past five years, at least one year of which was in a home health agency and B. Evidence of certification by the American Nurses Association as a community health nurse or completion of at least six credits received within two years in community health nursing or six credits in health care management from an accredited college or university program or school of nursing.

Possession of an individual malpractice insurance policy. Alternative to Minimum Qualifications: Prefer Hospice/Palliative Certification.

Eastern Connecticut Health Network reserves the right to change or assign other duties and responsibilities to this position. Responsible for management of professional and paraprofessional nursing services as well as those provided by contract to hospice patient families. Responsible for management of professional and paraprofessional nursing services by assessment and evaluation of community needs, agency needs, and agency resources.

Makes recommendation to the Hospice Director on staffing needs and requirements.

Assures clinical competency of staff assigned. Responsible for accurate and timely assessment and evaluation of performance of staff assigned.

Assures staff maintain qualitative standards and comply with Agencys quality assurance goals. Encourages the professional and clinical development of staff assigned.

Assures staff are knowledgeable in criteria for all payer sources, as appropriate.

Participates in weekly Interdisciplinary Team Meetings and updates staff on new trends and issues. Provides ongoing case evaluation to assure that clinical outcomes, documentation, and billing requirements are met. Provides ongoing audit of patients records to assure compliance with documentation and regulatory requirements.

Assists with problem solving related to billing problems. Conferences with Hospice RNs and other disciplines to discuss patient care, progress on goals, coordination of services, and plans for ongoing service or discharge. Maintains quality leadership and management goals and objective.

Facilitates open communication between staff and senior management. Implements agency policies/procedures goals and objectives with Hospice staff. Actively communicates and works collaboratively with internal and external customers, including but not limited to physicians, town representatives, hospitals, network personnel, nursing homes, Hospice Program Director.

Is accountable for patient utilization and staff productivity, and conferences with appropriate staff to address variances. Participates in the hiring, interviewing, orienting and terminating of staff for areas assigned.