Healthcare Enrollment Specialist

Healthplan Services Tampa , FL 33602

Posted 2 months ago

Position Overview

The Healthcare Enrollment Analyst is responsible for processing enrollment applications, determining eligibility of applicants, processing member maintenance tasks such as changes and dis-enrollment's. (Medicare Enrollment Experience Preferred)

Role and Responsibilities

  • Work on projects in voice and non-voice environment as directed

  • Responsible for processing enrollment applications, determining eligibility, processing member changes and dis-enrollments

  • Responsible for generating bills, collection tracking, and processing

  • Ensure accurate resolution of transactions and process task as per SOP

  • Understanding of premium calculation and posting payments process in Health Insurance

Qualifications

We are looking for Enrollment Specialist who combine excellent customer service and problem-solving skills, with the ability to function effectively both as part of a team or on an individual basis. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills.

  • High School Diploma/GED

  • Prior enrollment experience helpful

  • Must have analytical/problem solving capabilities

  • Must be PC literate with 10-key proficient

  • Excellent communication skills (written and verbal)

  • Time management skills, and readiness for learning and quality details

  • Attention to quality and detail

  • Ability to thrive in a constantly changing environment

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Healthcare Enrollment Specialist

Healthplan Services