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Healthcare Call Benefit Reps

Expired Job

Officeteam Minneapolis , MN 55437

Posted 5 months ago

ATTENTION HEALTHCARE BENEFIT REPRESENTATIVES, THESE ARE JOBS OF A LIFETIME! WE WANT YOU TO APPLY TODAY, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO: OfficeTeam is searching for numerous, talented, bilingual English-Spanish candidates to become Customer Service Call Center Representatives who want to work ASAP! In these job opportunities, candidates will be expected to provide friendly customer service while talking over the phone, assisting individuals with any health benefits and pension processes, and working to resolve customer complaints on accounts. If you enjoy balancing friendly customer service, mediating problems, and fixing online information, then do we have positions for you! DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO: Responsibilities include, but are not limited to the following? -Taking 50-80 inbound phone calls daily

  • Helping customers with questions on benefit packages and pension

  • Providing thoughtful answers to clients

  • Answering questions regarding coverage on billing, insurance, and health plans

  • Making case notes after phone calls are completed

  • Maintaining solid customer relationships by handling questions and concerns, balancing speed and professionalism

  • Utilizing dual screen monitors to research information while on the phone

  • Assisting to provide quality phone calls, documentation of conversations, and giving resources DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO:

Requirements

  • Intermediate knowledge of Microsoft Office, Word, and Excel 2007

  • Possess excellent communication skills and knowledge of database systems

  • MUST HAVE a H.S. Diploma or GED Equivalent

  • Working 7am ? 6pm, must be flexible with shift times, 30 ? 40 hours per week

  • Previous customer service experience with conflict-resolution is ideal DO NOT DELAY, APPLY TODAY! IF INTERESTED IN THESE JOB OPPORTUNITIES, FOR IMMEDIATE INTERVIEW CONSIDERATION, PLEASE SEND RESUMES TO:

Employment Type: Temporary


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Healthcare Call Benefit Reps

Expired Job

Officeteam