Healthcare Administrative Associate - Home Care - NRV Based

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Healthcare Administrative Associate

• Home Care

• NRV Based

Radford, VA, US, 24141

Employment Status: Full time

Shift: Day

Facility: Carilion Clinic Home Care

• New River Valley

Requisition Number: 143637

How You'll Help Transform Healthcare:

Home Care Services- Position works out of the Home Health office. Hybrid schedule options available post completion of orientation.

• Reviews the insurance verification and completes the authorization process within established time frames

• Facilitates and effectively document communication with insurance providers and clinical staff

• Maintains confidentiality of all PHI (Oral, written or maintained electronically), and adhere to HIPAA guidelines

• Receives authorization and works diligently to meet established timelines

• Works closely with and supports team efforts to accomplish authorization/verification

• Advocates for the patients who insurance denies authorization for services, by filing reconsideration and appeals on behalf of the patient

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:

• How You'll Help Transform Healthcare:

• Greet, screen, and provide service to patients and visitors.

• Process mail, fax, and other documents.

• Maintain multi-line phone system/switchboard.

• Schedule, register, and check patients in/out.

• Maintain medical records.

• Perform data management, spreadsheet functions.

• Run and maintain reports.

• Perform charge entry.

• Process billing documents and research and resolve issues.

• Collect co-payments, deductibles, and other self-pay amounts at time of service.

• Maintain cash box and receipt books.

What We Require:

• High school diploma or GED

• Minimum of two years' experience in a physician office/medical office (preferred)

• Experience with data processing and/or with multi-line telephones (preferred)

• Experience with registration and/or medical insurance (preferred)

• Knowledge of office procedures and equipment

• Effective interpersonal, communication, and teamwork skills

• Automated computer system proficiency

• Excellent organizational and time management skills

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 143637

Employment Status: Full time

Location: Carilion Clinic Home Care

• New River Valley

Shift: Day

Shift Details: Full Time, Monday-Friday, 8am-4:30pm with holiday responsibility

Recruiter: CHRISTOPHER D FITZGERALD

Recruiter Email: cdfitzgerald@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Carilion Total Rewards

What matters to you is important to us-like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)

• Comprehensive Medical, Dental, & Vision Benefits

• Flexible Work Arrangements/Schedules

• Remote Work Options

• Paid Time Off (accrued from day one)

• Onsite fitness studios and discounts to our Carilion Wellness centers

• Access to our health and wellness app, Virgin Pulse

• Discounts on childcare

• Continued education and training

Find more about Carilion Clinic's benefits by vising our Total Rewards Page.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Nearest Major Market: Blacksburg

Nearest Secondary Market: Virginia

Job Segment: Home Care, Medical, Neurology, Orthopedic, Data Management, Healthcare, Data